Most often, the iPhone 5S slows down when updating as a result of a software glitch. In this case, contact the LP Pro service center, where experienced technicians will determine the reasons for the smartphone freezing.
If your phone has been dropped or water has gotten into it, this may cause your iPhone 5S to freeze when making calls.
What to do if iPhone 5S freezes
If you don’t know what to do if your iPhone 5S freezes, don’t worry. Following simple steps will help you solve the problem yourself. If you don't know how to reboot iPhone 5S, do the following:
- Hold simultaneously for 20 seconds Power buttons and Home;
- Connect your smartphone to charger for 15 minutes and try to reboot with the charger connected.
If your iPhone 5S freezes due to a software glitch, you can update the firmware. This will return the device to its previous state. If the screen freezes on your iPhone 5S, it will require repairs from LP Pro.
iPhone 5S Freezes - Troubleshooting
LP Pro specialists will diagnose and determine the reason why the iPhone 5S does not update and freezes. Depending on the diagnostic results and the extent of the breakdown, a solution to the problem will be selected. By contacting LP Pro, you are guaranteed to receive professional service, high-quality repair work and a guarantee of installed components.
Freezing is a problem that every computer equipment. At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This is exactly the situation that is called freezing.
iPhone is also susceptible to this problem and may freeze from time to time. Typically, when an iPhone freezes, it refuses to turn off or restart, leaving the user confused. Most often, older models such as iPhone 4, 4s, 5, 5s and 6 freeze. But sometimes even iPhone 6s and 7 users experience freezes.
If you find yourself in such a situation, then this material should help you; here you will learn what to do if your iPhone is frozen.
iPhone frozen and won't turn off or restart
Usually, if the iPhone freezes, users try to turn it off or restart it using the standard procedure, namely by long pressing the Power/Lock button. Unfortunately, in most cases when the iPhone freezes this method shutdown does not work. The iPhone continues to work and run frozen applications no matter how long the user presses the power button.
But iPhone has alternative way shutdown, which bypasses operating system iOS. Thanks to this, this shutdown method works even on completely frozen devices. The method is to simultaneously press the Power/Lock button.
Home and Power buttons
The “Home” and “Power” buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and briefly press the power button once. After this, the iPhone will turn on and start working normally.
It should be noted that the “Home + Power” key combination is also responsible for taking a screenshot. But, to take a screenshot, you need to press these keys literally for 1 second; if you hold the keys longer, the freeze protection will work and the iPhone will reboot.
If you have an iPhone X or a newer model, then you need to use .
iPhone freezes when turned on
Pressing the Home + Power buttons simultaneously allows you to turn the device off and on in any situation. However this procedure does not guarantee that the iPhone will not freeze again during the startup process.
If your iPhone freezes before the device fully boots up, then you can use a recovery mode called “ Recovery Mode" With its help, you can restore your iPhone to its original state and bring it back to life. But, you need to take into account that this procedure is equivalent to resetting to factory settings and leads to the deletion of all user data.
In order to enter Recovery mode Mode on the iPhone and perform a recovery, you need to do the following:
- Turn off your iPhone and wait a couple of minutes for all programs to finish their work. If your iPhone won't turn off in a standard way, then you can resort to the “Home + Power” combination described above.
- Next, you need to press the “Home” button and, without releasing it, connect the iPhone to the computer via a Lightning cable.
- Once connected, continue to hold the Home button until the iTunes logo and cable image appear on your iPhone.
- Now you need to release the Home button and launch iTunes on your computer.
- In iTunes, you need to go to the iPhone settings and click on the “Restore iPhone” button.
Restore iPhone button
In this way, you can solve the problem with the iPhone freezing when turned on, but, as already said, for this you will need to sacrifice everything user files. You can read more about Recovery Mode in our article.
Also on Apple devices there is a so-called DFU mode or Device Firmware Update. If the recovery mode does not help, then you can try and try the recovery again.
Is your iPhone stuck on ringing during an incoming call? This problem can be typical for any smartphone model, from the iPhone 4 to the very latest version iPhone. And the point here is not at all in the device itself, but, most likely, in the software or hardware error. In any case, we have an excellent solution to this problem for you - the universal tool Tenorshare ReiBoot, which solves most bugs on iOS devices by entering and exiting recovery mode.
Why does iPhone hang on the call?
So, if you encounter this bug, the phone usually behaves as follows. Coming to iPhone incoming call, the screen lights up, buttons or a slider for accepting a call are visible, but clicking on them does not lead to anything. The screen remains inactive, preventing the user from receiving an incoming call. In other words, the iPhone gets stuck on a call. In some cases, it happens that when there is an incoming call, the display does not even light up. The call is in progress, but the buttons to accept or reject the call do not appear, and the screen remains dark.
iPhone hangs on incoming and outgoing calls: how to fix
The first thing that comes to users’ minds is a simple reboot of the device. This method rarely helps solve the problem, because usually the bug is located in the firmware. If this method does not work, iPhone owners begin to reflash their gadget and reset the settings. At worst, they can’t stand it and contact the Apple service center.
We offer you the simplest and truly working method, which takes the least amount of time and requires just a few clicks from you. The program was created specifically to solve this and a number of other iOS errors.
1. Download the Tenorshare ReiBoot program from the official website. Next, install it on your work computer.
2. Connect your iPhone using a USB cable to your PC. Then launch Tenorshare ReiBoot and wait for the program to recognize your device.
Now you need to click on the active “Enter recovery mode” button and wait a while until the program enters the device into recovery mode.
3. When the “Exit Recovery Mode” button becomes active, immediately click on it and wait for a while. Your iPhone will be rebooted and then booted and ready to run smoothly.
As you can see, you only need to make a couple of clicks to solve the problem of why the iPhone hangs on the call. Tenorshare ReiBoot is compatible with all firmware, including the latest software iOS 11. You can use the utility on both Windows and Mac. The tool allows you to solve not only the problem of why the iPhone freezes when making a call, but also when the iPhone freezes on the apple logo, reboots cyclically, etc.
Have a nice time! Despite the fact that any iPhone model equipped with a magnificent and responsive display, all sorts of problems still happen with it and there is no escape from them. The inability to answer a call because the screen simply does not respond to touch is one of the most common mistakes. The most interesting thing is that this happens sporadically and it is almost impossible to predict such behavior! Therefore, there is a high probability of missing a very important incoming call when you are not expecting it.
Actually, today we’ll talk about what to do when “swipe across the screen” to answer a call on your iPhone doesn’t work. We’ll also find out why absolutely every user encounters this. mobile phone from Apple? Let's go!
So, the most common and common situation: you receive an incoming call, you take your phone out of your pocket and you need to swipe the screen to answer. You perform this action with a habitual gesture and... nothing happens. The slider does not move, the phone continues to ring, and as a result, the call is missed. And the most interesting and unusual thing is that during everyday use (playing games, etc.) everything is “ok” - the display works as it should!
Why is this happening? There can be a lot of reasons, and it’s hard to find out which one is 100% correct, choose:
- The problem may be static electricity. Have you noticed that most often the call answer slider does not move the moment you take the phone out of your pocket? That's it.
- The conflict is in the firmware and Apple admitted this at one time. The “glitch” occurs at the moment when, during incoming call The device checks the caller's number against the address book.
- Some tweaks (programs installed using jailbreak), especially related to the phone book, adding various identifiers, non-native blacklists, etc. may very well cause a similar problem.
- Perhaps the problem is in the sensor, which is responsible for turning off the screen the moment you bring it to your ear.
- The touchscreen itself may also not work correctly, for example, it may not process clicks in the exact area where you need to receive an incoming call.
How to fix the problem of the inability to answer a call due to the fact that the sensor simply does not work? Naturally, the solution depends on the reason for such behavior. Let's list all the options:
- During a call, swipe your palm across the entire surface of the display several times.. Please note that you need to swipe not only across the screen, but also across the entire front part (in particular, along the proximity and light sensors). In most cases, this will remove the static electricity and you will be able to pick up the phone.
- Press the power button once and then try to pick up the phone. By the way, this method very often helps the author of these lines.
- Use covers and films (glass) on the screen– will protect against static.
- No matter how strange it sounds after the previous point - DO NOT use glass or films on the screen. I had one person whose iPhone sensor also periodically did not work. We decided to peel off the film with him and barely tore it off the display - this material looked more like not a film, but a piece of adhesive tape (and construction tape). It’s amazing how the screen even reacted in this situation. Under such and such protection!
- Remove jailbreak. How? .
- If the problem is in the firmware, then through iTunes and do not use backup copy phone book. Enter numbers manually.
- In case of hardware problems– carry it under warranty, if of course.
Although, I really hope that until the last point (visiting service center) it won't work out.
After all, in most cases, the inability to pick up the phone on an iPhone is a problem that can be explained simple reasons– static, excessive protection of the gadget or bugs in the firmware. And that means solving it is quite simple - a couple of hand movements and that’s it, you can already say “hello”.
P.S. Be sure to write in the comments - ask questions (I will try to answer everyone!), tell us how often you encounter a similar situation and what actions you take? Your experience can be useful to many readers!
Solution 7: Update, uninstall, and reinstall apps
If your iPhone is noticeably lagging or freezing, then every time you launch an app, the problem may be caused by the app.
You can update the app first.
Go to App Store> Tap the News tab > find the app and tap it > tap UPDATE.
The entire update process requires a network connection. After that, simply launch the app to see if your iPhone is lagging.
If it still doesn't work, just try uninstalling the app and reinstalling it again.
Return to home screen on iPhone > touch and hold an app icon until it wiggles > Tap the crosshair in the top left corner of an app icon to remove the app.
Then you just need to find and download the app from the App Store to check if your frozen iPhone is working normally.
The last way to deal with the application is to uninstall it, while it is a bad application that can affect the performance of your iPhone.
Solution 8: Reset all settings
The settings you have made previously may also be the reasons that cause your iPhone to lag.
To solve this problem caused by the cause, you need to set all the settings on your iPhone.
Go to Settings > General > Reset > .
Note: Even if you reset all settings on your iPhone, your iPhone data will be safe.
Solution 9: Clear iPhone Storage
If your iPhone doesn't have enough memory, it can slow down your iPhone and cause your iPhone to freeze.
As a result, you need to manage and free up your iPhone's space.
MobieTrans is an iPhone data management tool that can help you backup important data on computer and delete iPhone data from computer directly.
Step 1Connect your iPhone to your computer
Free download this software on your computer and launch it after successful installation.
Connect your iPhone to your computer using a USB cable and this software will automatically detect your iPhone.
Step 2Delete photos/videos/music
In the left pane you can see the data types, click on the data type you want to delete and all the details will be displayed on the right.
Mark the items you want to delete, click the "Delete" button at the top to remove them from your iPhone.
Solution 10: Restore iPhone to Factory Settings
If none of the above solutions help fix iPhone lagging, here is the last solution you should try - factory reset iPhone settings.
This iPhone frozen fix will erase all content and settings on your iPhone and you should think twice.
Note: Don't forget to backup your iPhone to avoid any important data loss.
Then go to Settings > General > Reset > Erase all content and settings> Enter your Apple ID and password to confirm.
It will take a few minutes to complete the entire factory recovery process.
If you forgot iPhone password and want to restore your iPhone to factory settings, you need to contact third party application, which will help you.
iPhone Eraser
iPhone Eraser is an iPhone content and settings reset software that helps restore iPhone to factory default settings. Even if you forgot your password or want to reset your iPhone for sale forever, this can be of great service to you. Check it here to factory reset your iPhone.
iPhone freezing or lagging isn't the only problem that happens to you and me. This is very common among our iPhone users. To solve the problem, you must know the reasons why this is happening and then follow the 10 universal solutions described above to solve this problem. All the solutions can be easily followed even if you are new to iPhone.
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