Versions of Skype for Android appeared almost at the dawn of the development of this OS. By 2018, almost all “childhood diseases” have already been overcome. And yet sometimes we wonder Why doesn't Skype work on Android?.

Causes of the problem

Let's look at it case by case. And let's start, as usual, with the hopeless ones or those that do not relate to Skype itself at all:

Elimination

The problems may not be with Skype, but with the Internet connection in general. In this case try different ways connections ( cellular, Wi-Fi or even Bluetooth connection). Perhaps there was a problem in the settings, or there were hardware problems with the communication module.

First, try turning on airplane mode on your device, and then turning it off. Some manufacturers (for example, Meizu) are famous for their Internet connection failures. This simple technique solves the problem.

Alternative option

Deleting the cache often helps resolve the problem. To complete the procedure, go to the list of all applications on your device. Next, go to the Skype page. Now click on the item to clear all data. Next, launch the application and try to log in. We hope our recommendations will help you overcome the problem when you cannot log into Skype on Android.

Modern Cell phones running popular operating systems, among other things, offer their owners the opportunity to use various programs that were previously available exclusively on personal computer. Such applications also include Skype, a very common messenger that allows you to communicate completely free of charge on the World Wide Web, including via video calls.

It should be noted that Skype itself is a rather complex program. Its creators, developers of the famous Microsoft corporation, created it specifically for their Windows OS, that is, for desktop PCs or laptops. Therefore, when working on a phone with this messenger, problems can sometimes arise. Some of the problems with Skype are technical in nature, others are a consequence of the smartphone owner not knowing how to properly configure this application. Skype not working is a more common phenomenon than the breakdown of modern mobile phones, because Repair iPhone is required extremely rarely.

Read also:

• Why doesn't the SIM card work in my phone?
• Why doesn't 3g work on my smartphone?

Reasons why Skype may not work

The main reason that prevents the full functioning of Skype on a mobile device is the inconsistency operating system. Supported operating systems are listed on the official website of the messenger, and you need to build on this. It should be noted that an operating system such as Symbian, since the end of last year, can no longer be used to run mobile version Skype as it has been discontinued. In addition, the messenger stopped working even on Microsoft OS - Windows Phone 7, since, according to representatives of the developer company, it is hopelessly outdated in terms of security.
Other most common reasons include:

• Lack of Internet connection - if there is no Internet connection, you will not be able to log in and get to the main page of the messenger. Skype, contrary to popular belief, can work not only from Wi-Fi, but also from regular mobile network. True, in the second case it is better to forget about high-quality video communication;
• Blocking program access to the Internet - third party applications on smartphones (for example, firewalls or antiviruses) may prohibit Skype from accessing the World Wide Web. You need to check this feature and disable it;
• Authorization in Skype will not be possible if the username and password are entered incorrectly. Many users note that even if they then correctly enter their registration information, they still cannot log in. Therefore, it is advisable to restart the application;
• There are not enough system resources - Skype is a rather “gluttonous” program, and therefore to launch and work even in background requires a significant amount of RAM.

If all else fails and your phone's OS is supported, there's most likely a system error in Skype. In this case, it is advisable to delete the program with all the data, and then install it again.

Hello, dear Skype users. We welcome new and regular visitors to our educational computer portal. Often on forums and in social networks You can come across one common question. Many users ask why Skype doesn't work? And what to do if Skype stopped working? The main thing is not to panic. Probably many of you know that the extremely popular Skype program has long overtaken the number of users in the world at least famous service ICQ.

And how can you not overtake, if in addition to online chat, Skype can be used as a telephone and even a videophone. Unfortunately, after the sale of Skype to the company Microsoft, the program has become partially paid (calls to landlines and mobile phones). But the glitches and problems haven’t decreased much.

However, any program can refuse to work, the main thing is to find out the reason and fix the software problem. Of course, Skype is no exception - everything can be solved here too. If your version of Skype does not work, then do not despair. You are on the right track This instruction is intended for untrained users and we will try to explain everything in an accessible and understandable language. In our article we will look at the most common and well-known cases of program failures and identify the most common bugs in Skype.

Why Skype doesn't work

Because everything software problems differ from each other, it is worth dividing the reasons why Skype does not work into several types. And you yourself will understand what exactly happened to the program. We would like to note that we will not consider problems when the camera or microphone does not work in Skype. Since these two problems require program settings and we would rather write separate articles for them. Here we will talk about software failures. So, first, let's divide the problem into several subtypes:

• Skype won't launch at all.
• Skype starts but appears empty window.
• Skype works, but then crashes with an error or

The first two cases are related and most likely in your browser Internet Explorer there was a failure. The third case stands out, since there may be several reasons for program failures. First, let's look at solving the problem when Skype won't start.

If Skype stops working after updating

Sometimes cleaning the program's service folder helps. This is done as follows.

1. We leave Skype.
2. Open the “Run” command (press the Win+R buttons or find command line via the Start menu).
3. Next, copy and paste the following text into the command line: %LOCALAPPDATA%\Skype\Apps\ or %APPDATA%\Skype(depending on version).
4. Press Enter. A folder will open in which you need to find the folder with your Skype login (with your Skype username), from which you need to delete everything. Better yet, move the folder to another location.
5. Let's launch Skype again.

If you can't log into Skype

This problem appeared after the corporation began developing the program. Microsoft. Beginning with Skype versions 5.5, the developers introduced the program binding to the Internet Explorer (IE) browser and the Windows Scripting Engine programming language. The thing is that upon authorization, Skype requires the execution of the ActiveX framework and access to JavaScript scripts that are located in Internet Explorer. Unfortunately, the settings of this browser can be changed, either by the users themselves or, for example, by viruses. An authorization problem appears and Skype does not work when some browser settings are changed. In addition, contacts may not be added to Skype. What to do in this situation?

If Skype does not work on XP or Vista Seven, then for starters, users Windows XP, Windows Vista And Windows 7, we recommend downloading a special fix from Microsoft, which is located on this page - http://support.microsoft.com/kb/949140. Unfortunately, this add-on is not suitable for Windows 8, but we have other solutions that we will talk about now. If this patch does not help, you can try updating the Internet Explorer browser or simply uninstalling IE by downloading the latest version from here. If you don’t want to delete or update, just try resetting your browser settings. To reset Internet Explorer settings, do it as follows:

1. Close any Internet Explorer and Windows Explorer windows that are currently open.
2. Open Internet Explorer again.
3. Click the Tools button (the button looks like a gear, located in the upper left corner of the browser), and then select Internet options.
4. Go to the Advanced tab and then click the Reset button.
5. Check the box next to “Remove personal settings” (browsing history, provider search, home pages, tracking protection, and ActiveX Filtering data will be deleted after restarting the computer).
6. In the Reset Internet Explorer Settings dialog box, click the Reset button.
7. When Internet Explorer has finished applying the new settings, click the Close button, and then click OK.
8. Close IE. The changes will take effect the next time you open Internet Explorer.

If after these manipulations Skype still does not work and refuses to start. Or it doesn’t save contacts, then you can do the following trick, which, unfortunately, can be called a crutch, a temporary solution. However, it works and has helped many people get Skype working.

• Exit Skype (to do this, you just need to find the Skype icon in the tray, right-click on it and select the “Exit” menu item). Next, open the device manager (key combination CTRL+ALT+DEL) and make sure that the skype.exe process is not in the list of running processes. If it's still hanging there, close it.
• Open the “Program Files” folder. In Windows, this folder is usually located on the C drive. If you have a 64-bit version of the system, the folder will be called “Program Files (x86)”. For those who are interested, .
• In the “Program Files” folder we find the “Skype” folder, go into it and open another “Phone” folder.
• Right-click on the executable file skype.exe and select the “Send” menu item, and then select “Desktop (create shortcut)” from the drop-down menu.

• After this, you need to find the created Skype shortcut on your desktop and right-click on it again. Select and go to “Properties”.
• In the window that opens, you need to find the “Shortcut” tab.
• In the “Object” field the path to executable file Skype. At the very end of this path you need to add the parameter after the space “/legacylogin”.
• Ultimately, you should get the following: "C:\Program Files\Skype\Phone\Skype.exe" /legacylogin- (including quotes). Or the following if you have a 64-bit system: "C:\Program Files (x86)\Skype\Phone\Skype.exe" /legacylogin
• Next, simply save the shortcut with the “OK” button and launch Skype.

Many people are probably wondering what the /legacylogin parameter does. It's simple, it launches Skype without using Internet Explorer browser components. At the same time, Skype works with the old authorization window. Now let's consider the option when Skype does not work at all, that is, the program authorization window does not even appear.

If Skype refuses to work

Quite often, the Skype program crashes on its own with the message “Skype has stopped working.” It seems to work stably, but periodically closes. You have to open Skype again, which of course is annoying. What can be advised in such situations? Well, first of all, try reinstalling the program by downloading the latest version of the distribution from the developers' website. It won’t take much time, and it may help solve the problem. The main thing is not to download the distribution kit from third-party sites; the version there may not be up to date, and you might inadvertently catch a virus.

But the opposite situation also happens when Skype does not work after the update. This may be due to an unstable version released by the developers. In this case, you need to find an older one, or better yet previous version Skype, remove the one you just installed and install stable program. Skype may be affected by a virus. We recommend. On our page you will find several effective antivirus programs.

If the program was working, and then Skype stopped working (Skype does not open at all), then restoring the system to a specific restore point may help. To use the regular Windows recovery you need to open the “Start” menu, open the “Accessories” folder, select the “System” subdirectory and run “System Restore”. After startup, you will be offered a restore point to which you can return the system (remember that all changes made to the system after this point, including installed programs, will disappear).

Unfortunately, neither reinstalling Skype to a newer version, nor checking for viruses, nor restoring the system can help if a blue light appears after starting the program or while it is running. Windows screen. This usually indicates incompatibility of computer or laptop components (microphone, camera) with software Skype. In this case, try reinstalling the drivers for the camera and microphone.

Another common problem is that video on Skype does not work. Often the same drivers are to blame. They are needed. The same thing happens if the sound in Skype does not work. This could also be related to the audio card drivers. Reinstall the driver on the audio card and then reinstall Skype itself. May be needed.

If Skype does not work on Android (on Android tablet or phone), then you need to delete the application, restart your phone or tablet and install a new version with Google Play. This concludes our instructions. We hope it helped. If the problem persists and Skype is still not working. Ask a question in the comments, describing your specific problem, and we will try to solve it together.

Experiment

What to do?

My crutch is the solution to the problem

Due to my profession, I constantly communicate with clients. More than 50% of my clients prefer to communicate using Skype (to my great regret).

Skype for Windows works more or less normally. But recently I had a need to leave the computer during working hours. And then I decided to stay in touch with clients, setting myself official application Skype for Android. (I have Samsung Galaxy S3 mini).

Some time after installation, I began to notice that Skype for Android was not working properly.

Then I decided to conduct an experiment.

Experiment

I turned off my computer and left Skype running on my phone only. After that, I asked my friend to add me to my contact list.

A friend was added, but no message about this appeared on Android! I waited 10 minutes and still didn't receive any notifications from Skype on Android. Then I restarted Skype, and the alert appeared only after the restart!

I added my friend to my contact list and asked him to send me messages. Exactly the same problems arose with message delivery: messages were delivered normally only after restarting Skype. (not always, but quite often, especially if there is no dialogue for a while).

The experiment turned out to be reproducible. Conclusion from the experiment: skype on my Android phone does not perform its basic functions and is not suitable for work.

What to do?

• The first thought that came to me was to find an alternative client for Skype. Unfortunately, it turned out that alternative clients for Skype does not exist (Microsoft management decided so)
• Then I went to look for a solution to the problem on Google, and immediately ended up on the official Skype website, where a huge number of Android owners wrote about similar problems. It turned out that this problem has existed for quite a long time, Microsoft employees have even successfully reproduced it themselves, but Microsoft has NO plans to fix this! (apparently this is how they promote windows phone)
• Then I felt really sad and decided to try my Skype on the iPad. Having similar problems!

At that moment I realized that Skype on Android does NOT WORK for me. And there is no way to fix it.

Then I was faced with 3 alternatives:

1. Sit at your computer all the time because of the Skype program and never leave it.
2. Buy Windows Phone. I assume (haven't tested) that Skype works fine there.
3. Find a workaround so that you can quickly stay in touch even though Skype for Android is not working.

I decided to go with option 3 and find a workaround.

My crutch is the solution to the problem

• I wrote a very simple Java program for my Windows computer.
• When I leave my desk, I leave the program running and it sends me a Gmail every time someone messages me on Skype.
• I receive an email notification on my Android phone, immediately launch my laptop and communicate with the client through the laptop. (because Skype for Android, among other things, is not convenient and, for example, does not allow you to copy parts of messages sent to me to the clipboard)

The source code of the program is available.

Ready program can be downloaded (change the settings to suit your system before starting).

The principle of the program is very simple:

• Every minute the program takes a screenshot of the Windows screen
• after that, the color of the pixel specified in the settings is taken from the screenshot, corresponding to the white “tick” in the middle of the Skype icon from the tray bar
• if the color is not white: it means that there is an orange new message alert in the middle of the icon, in this case an email is sent to my gmail

The solution is not very elegant, but I haven’t found or come up with anything better yet.

If you have any information or ideas on how to get Skype for Android to work, PLEASE share it with me and I will include it in this post.

For the future: I’m going to buy myself a phone with Windows 10, where Skype will definitely work fine. Also, there is absolutely no respect for Microsoft anymore. It’s a pity that Skype fell “under their wing.”

Subscribe to news

Skype occupies one of the leading positions among programs designed for communication. The advantage of the application is that in addition to messaging, it can be used for audio and video calls with any subscribers. However, some users are faced with the problem that it does not work Skype. In many cases, you can fix it yourself, you just need to figure out the cause of the problem.

Why Skype doesn't work

If the application stops launching or an empty window opens when you click on the icon, then the reason may be problems with the Internet Explorer browser. After Microsoft acquired the utility, the developers tied it to the Internet browser.

When authorizing in the application, ActiveX operation and access to Java Script built into Internet Explorer are required. But as a result of a virus infection or user actions, the default settings in the browser may change. Because of this, problems occur with authorization or with the contact list in Skype. In order to fix the problem, you need to reinstall your Internet browser or update to latest version. If these steps do not help, then you need to try the following algorithm of actions:

Please note that programs that were installed on the PC after saving this point will be automatically deleted during recovery.

If Skype does not work due to problems with the IE browser, then it is recommended to try running old version applications, without using Internet browser components. To do this you need to follow these steps:

Problems that cause the messenger to stop working can arise for various reasons. Therefore, first of all, you need to understand what led to the error in order to try to fix the problem yourself.

Skype program has become indispensable for us. What other application allows you to communicate via video calls at such a high level? Some tablet users who work on the operating Android system, after a certain point they cannot launch Skype. In this material we will figure out how this problem can be solved.

Helpful advice! It is recommended to download applications for your tablet from the official Google Play store, especially for such serious programs as Skype. If you find a ready one installation file ARK, then most likely you will not be able to launch Skype on your tablet.

Solution

So, you have a licensed client from Microsoft (distributed for free), but it refuses to work. Most probable cause- this is the lack of updates for the application. Normally, the program should update automatically, but there's a chance that the updates haven't installed, so you can't run the old version. In this case the solution is quite simple:

1. Let's go to the main Settings, here we need to find the menu Application management.
2. Find Skype in the list. We click on it, a menu appears in front of us. First you need to press the button Stop the application, then Clear cache.
3. When the traces are removed, you can press Delete application.
4. The next step is to download the latest version of Skype.
5. Let's go to Play Market , in the search we find the application (there will be only one, since Microsoft has removed third-party clients).
6. After installation, Skype should start and work normally.

If this instruction did not help, then perhaps the operating system got into malware. Helps in some situations full reset (Hard Reset), which deletes all data from the tablet, including viruses. Most likely, a complete reset and reinstallation of the application will solve the problem. If you cannot launch it, your device may have outdated version operating system. Sometimes the application does not start due to the fault of the developers, but in these cases the problems are quickly resolved and we can use Skype again.

Various errors in the operation of the Skype program on the Android OS.

When installing Skype on Android devices, users rarely have problems with the operation of this program. As a rule, at least one of them is present. We list the most common problems:

The first: is associated with searching and adding new contacts, or with incorrect display current.

Second: the sound slows down and freezes.

Third: after frequent freezing, Skype must be restarted.

Fourth: after successfully registering with Skype, it is impossible to log in to the device.

Fifth: Skype doesn't work at all.

Causes of Skype problems on Android and how to fix them.

In fact, all these problems are solvable. Naturally, in some places the Skype developers cheated and did not finalize the program, but basically, the whole reason for the problem is contained either in the android itself or in the user’s actions.

Let's deal with the problems described above.

1. Now it will be much easier to search and add contacts. Thanks to user complaints, a new version of Skype 5.0 was released, where all comments were taken into account and the problems were improved.
2. If the sound is heard, that's already good. This means that the problem is most likely not in the program, but in the speed of your Internet.
3. When Skype freezes all the time, there may be several reasons. First, close it open source software on your device to release RAM system and speed up the processor. Secondly, Hardware your device may simply not work this program Which is why the freeze occurs.
4. When errors occur with authorization, you should look for a solution to the problem in the settings, section “ Applications" We are looking for a program in the list skype, click on it. In the new window, select the item “ Erase data" After completing this procedure, you will be successfully authorized using your username and password.
5. When Skype doesn't work at all, most likely you installed an old version. First, remove it. Secondly, go to the official Skype website or online store GooglePlay. Download the latest version, follow the steps in step 4 and try launching Skype again.

That's all, as they say: " Everything ingenious is simple!" Of course, some users may experience other, non-standard errors. In such cases, try step 5. If it doesn't work, look for updates on your Android and, if available, install them. When this does not help, write to the developers and expect this problem to be resolved in new version Skype programs.

Skype has become indispensable for us. What other application allows you to communicate via video calls at such a high level? Some tablet users running the Android operating system are unable to launch Skype after a certain point. In this material we will figure out how this problem can be solved.

Helpful advice! It is recommended to download applications for your tablet from the official Google Play store, especially for such serious programs as Skype. If you find a ready-made ARK installation file, then most likely you will not be able to launch Skype on your tablet.

Solution

So, you have a licensed client from Microsoft (distributed for free), but it refuses to work. The most likely reason is the lack of updates for the application. Normally, the program should update automatically, but there's a chance that the updates haven't installed, so you can't run the old version. In this case the solution is quite simple:

1. Let's go to the main Settings, here we need to find the menu Application management.
2. Find Skype in the list. We click on it, a menu appears in front of us. First you need to press the button Stop the application, then Clear cache.
3. When the traces are removed, you can press Delete application.
4. The next step is to download the latest version of Skype.
5. Let's go to Play Market, in the search we find the application (there will be only one, since Microsoft has removed third-party clients).
6. After installation, Skype should start and work normally.

If this instruction did not help, then malware may have entered the operating system. In some situations, a full reset (Hard Reset) helps, in which all data, including viruses, is deleted from the tablet. Most likely, a complete reset and reinstallation of the application will solve the problem. If you cannot start it, your device may have an outdated version of the operating system installed. Sometimes the application does not start due to the fault of the developers, but in these cases the problems are quickly resolved and we can use Skype again.

Reviews