When you receive a SIM card from the operator’s office, along with it you also receive digital security passwords, which are hidden under a layer. The layer can be easily erased with a coin. Passwords are needed to ensure that no one else has access to your card. If PIN code protection is set, after turning on the phone, only the subscriber who has these passwords will be able to use the card.

You can find out the codes or restore them if you have forgotten them in several ways:

• By looking at the passwords on the documents received when purchasing the card.
• By taking your passport to an MTS service salon.
• By calling the operator's call center.

The SIM card must be registered to you. You only need to contact the office with a passport, otherwise employees do not have the right to disclose such information. If you call the contact center, you will also have to dictate your passport details so that the employee can verify them and be able to provide you with the information.

PIN code

Consists of four digits. Entered on the phone every time the device was turned off. The SIM card is blocked if the password is entered incorrectly three times. If you wish, you can easily disable given password in your phone settings. To do this you will need:

• Go to the device settings.
• Find the "Security" menu.
• Find the “SIM Lock” item (or any other item that contains the abbreviation SIM).
• Disable the device’s PIN code protection by first entering it correctly in the input field that appears).

If the SIM card is still blocked after three incorrect entries, the subscriber is asked to unblock it by entering the PUK code. If the offer does not appear, you should enter the USSD command yourself **05*PUK code*new PIN#.

You can change the PIN code yourself and without blocking the card. There are two ways:

• Through the phone settings.
• Using the following USSD command: **04*previous PIN* New Password*repeat new code*#.

When changing the password, you can no longer set it with only four digits. The new code may contain from 4 to 8 numbers, letters or special characters cannot be entered.

PUK code

The second stage of protection for an MTS subscriber’s SIM card. A digital password that already contains a larger number of digits. Enter it, set a new PIN and you can use the card again. If the documents on which the code was indicated are lost, it will only be possible to obtain it in the office or by calling the operator. You cannot change the PUK code yourself.

If the PUK code is also entered incorrectly 10 times, the card is blocked completely. You will be able to access it again only by bringing your passport to the MTS office and replacing the SIM card. All security passwords on it will be new. SIM card replacement is carried out in offices free of charge, the number remains the same.

If you purchase a SIM card at any sales and service department of the provider, you will need to activate it on your mobile device. To do this, you need to register a special PIN key, which is supplied in the starter kit. If you specify it incorrectly, you must enter the MTS PUK code. Otherwise, the card will be completely blocked and fail. But what to do if you don’t have a security password? In this article we will look at all the ways to find out.

What is a PIN code and how to set it on your phone

The code sequence is a unique security password that is required to activate a new SIM card on a mobile device. According to the standard, it consists of four digits and is indicated on the SIM packaging. You are given three attempts to enter it; if it is entered incorrectly, the equipment will be blocked. The main purpose of the code is to protect the consumer’s personal data from other users. When you turn on the phone, a request will appear on the display asking you to enter the desired combination.

In the future, you can change the standard PIN code yourself. This is done in the settings mobile phone. For each model and brand of device, the location of the main menu elements may differ. Typically, such a function is located in the security or blocking section. Here you will need to enter a new password and save it. Write down the key on a separate piece of paper and keep it in a safe place so as not to lose it.

How to find out PIN

If you forgot or don’t know your PIN code combination, you can look it up from the following sources:

1. Find the SIM card packaging. All the necessary keys to activate and unlock the card are indicated on the plastic.
2. Check your service agreement with your provider.
3. Call technical support if you are the owner of the SIM card. You will be asked to provide your passport information and answer several questions.
4. Visit the nearest operator service office and ask for advice from an available manager.

Initially, the simplest combination is set to 0000, 1111 or 1234. You can try to guess.

PIN code recovery methods

What to do if you forgot the code? Let's consider popular methods for renewal:

Why do you need a PUK code?

When purchasing new equipment and a SIM card, there is a need to activate it. For this purpose, a special PIN unlocking key is supplied in the starter kit. It is indicated on the SIM packaging. If it is entered incorrectly three times, then access to the SIM card is suspended. To resume equipment operation, an additional code sequence – PUK – has been implemented. It is a combination of eight numbers that is a unique identifier for the consumer and is not repeated.

This time the provider gives ten attempts to enter the code; if you enter the key incorrectly, the SIM card is permanently blocked and is considered unavailable for further use. Don’t even try to pick a sequence of numbers at random, it’s impossible. After successful card authorization, you can change the standard PIN or delete it completely.

So, the main use of PUK is to unlock mobile device, namely SIM. We recommend purchasing equipment only from official communication and service stores. You've probably noticed street sellers who offer to buy a SIM card at a low price. Often such kits simply do not contain the required code, but this is only a minimal nuisance that can await you.

Attention! Do not throw away passwords and technical documentation; store them in a safe place so as not to lose them.

How to find out your pack code

If you urgently need to find out the security key, then select one of the following methods:

1. Look carefully for the SIM card packaging; the treasured combination is written on it.
2. When concluding a service agreement, the provider provides one copy, which contains a unique digital sequence for unlocking.
3. Call the number technical support operator. Remember the four numbers "0890". After dialing, you will hear the voice of an automatic assistant who will describe all available offers and products from MTS. To navigate the menu and select a specific item, switch the phone to touch-tone dialing mode and press the corresponding keys on the virtual keyboard. To not listen to messages from the robot, click on “0”. After this, you will by default be transferred to a direct line with a specialist. If all the consultants are busy, you will have to wait in line. The provider will offer to pay 20 rubles to move it to the top of the list. Ask the manager to name the defensive combination. Dictate your passport details and answer additional questions to confirm your identity.
4. Visit your provider's service department. Be sure to bring identification documents with you. Ask a free seller to provide a pack code. If you come to the salon for another consumer, you will need to take with you a receipt or power of attorney from the owner of the SIM card certified by a notary. Without this they will not be able to help you.

What to do if the PUK code is lost

Let us remind you that after entering the security key incorrectly, the SIM card is instantly blocked and is not available for use. What to do if you lost your unique combination? Follow one of the recovery methods:

1. Contact any operator sales office for advice. The MTS company has a database containing all consumer identifiers. Ask a free manager to dictate it to you. Sellers are required to tell you the code for free. If they require cash, contact a senior manager with a complaint.
2. To resolve all technical issues and service problems, call the MTS technical support service. Ask a specialist to provide the necessary information.
3. The individual key is specified in the contract, which is concluded when connecting the operator’s services.
4. Look at the packaging of the card, it shows the code sequence.

If the SIM card fails, the only way left is to order a duplicate at any provider’s sales center. The procedure is performed free of charge, but do not delay otherwise the operator will release your telephone number for sale and give it to another consumer.

The article looked at all the ways to find out the PUK code of an MTS SIM card. If you lose it, the phone number will be permanently blocked. We do not recommend choosing a combination at random, it will not lead to anything good.

Almost all bank card holders are familiar with the problem of losing access when they have to contact MTS Bank for a recovery PIN code. As a rule, a bank card in this case can be completely replaced if its owner does not restore access, and Repeatedly entering an invalid PIN code at an ATM may result in the ATM being blocked.. For MTS Bank it is very important to save the client’s money and avoid transferring secret data to fraudsters, for example, in the CVV2 number.

How to get a PIN code at MTS Bank:

• Clients can receive a new pin using the self-service service; controlling the voice menu using the keyboard.
• The new PIN code will be sent via SMS to the registered phone number; operators may need the CVV code numbers to send it
• The received code must be used within 48 hours and exchanged for a new one at an ATM.
• Before paying, check the availability of the card using the new pin at the ATM.

It should be immediately noted that to use any card you must enter a special code. Without entering it correctly, you will not be able to use all the features and benefits of available communication from the MTS operator. And, if you make a mistake three times when entering your PIN code, the card will be blocked. To unlock it you will need to enter the so-called PUK code. What to do if you are unable to remember your card code and is it possible in various ways find out the right combination?

Entering the wrong PIN number is much easier than it might seem at first glance. Sometimes you're just in a hurry and press the wrong button, and sometimes you just forget one of the numbers. Also, the mobile itself may malfunction a little. In fact, if you are faced with a similar situation, then you should not panic. It is possible to unblock your card relatively easily. The MTS operator has provided several ways. Let's talk about them.

First, let's figure out what a PIN code is. Today, a pin code is a special digital password that serves to protect the data located in your SIM card. Set by default for all subscribers. It is usually required to be entered each time before turning on the mobile phone. You automatically receive a PIN code when you are issued an MTS card. Typically, standard PIN codes are extremely simple. Most often this is a combination of four identical numbers, for example, “0000”.

However, each user can change their PIN code. To do this, you need to dial the command “**04*“old pin”*“new pin”# on your phone and press call. Typically the code can contain from 4 to 8 digits. But changing the PUK code can never be changed in principle. If desired, PIN code entry can be completely disabled. To do this, you need to go to the phone menu and find the lock (security) settings. Next, you need to go to the “SIM Lock” menu item and click on “Password Request”. Click on “disable” and the code will no longer be needed to turn on the phone.

How to find out your PIN code?

What should you do if you need to find out your standard PIN code for the MTS operator? There are several ways to do this. Among them:

• find the documents that came with the card;
• contact the nearest MTS communication center;
• call Contact Center MTS.

Remember that the operator will be able to provide password information directly to the cardholder himself. Other persons will not be able to access them. If you decide to contact the Contact Center, you must provide your passport information and a special code word, if you have set one to protect your interests. In the case of going to a communication salon, you need a passport. In fact, the process of obtaining information about your password on a SIM card is very simple, however, it is better to always remember the password so that such a need does not arise for you.

Each MTS SIM card is protected by special digital passwords - PIN and PUK codes. At the request of the subscriber, the function of entering a PIN code after each switching on of the phone can be enabled. Such protection guarantees the safety of your data stored on the number if the SIM card ends up in the hands of a fraudster. However, there were some pitfalls here. If you enter your PIN incorrectly three times, you will have to enter the PUK code to unlock your SIM card. If you make a mistake 10 times when entering this code, the number will be blocked. It is useless to try to guess the password; in this situation, it is wiser to think about how to find out the PUK code on MTS. This way you can avoid blocking the number and the resulting problems. after an incorrectly entered PUK code is quite problematic, so it’s better to find out. There are several options to get this code and we will consider them all.
You can find out the PUK code on MTS:

• By contacting the nearest MTS office with your passport;
• By calling the help center;
• Through your MTS personal account;
• In the documents received along with the SIM card upon purchase.

The most effective way includes a personal visit to an MTS communication salon. They will tell you the code without any problems, but provided that the number is in your name. If you don’t want to go to the operator’s office, you can try to find out the PUK code remotely, for example, via the Internet or by calling the help center. True, there are some nuances here, which we will discuss in this article.

• Attention

If, after three attempts to enter the PIN code by mistake, the field for entering the PUK code still does not appear, enter the following command on your phone: **05*PUK*PIN#.

Find out the PUK code through the MTS office and call the operator

As stated earlier, the subscriber is given 3 attempts to enter the PIN code and 10 attempts to enter the PUK code. If you have exhausted all attempts, the SIM card will be blocked. Don’t worry too much, because the number can still be restored, but you can safely throw away the SIM card, since you definitely won’t need it anymore. To get your number back, you will have to visit the MTS office and write an application to restore your SIM card. If you are the owner of the number and can confirm this fact with the appropriate document (passport), then you will be given a new SIM card free of charge and provided with PIN and PUK codes. However, it’s better not to let all this happen, but to do this you need to figure out how to find out the PUK code on MTS.
One hundred percent way to find out PIN and PUK codes is to contact the operator’s office. This option not suitable only for those subscribers who are not the owners of the number. No specialist will provide you with codes if the SIM card is registered in a different name. In such cases, you need to buy a new SIM card, or try to find out the PUK code through your personal account or call the help center, however, you will still need the passport information of the owner of the number.

If the SIM card is registered in your name, you can safely go to the nearest MTS office. Be sure to take your passport with you, as well as a blocked SIM card. Upon presentation of your passport, an office employee will provide you with all the necessary passwords free of charge. Here you can change the PIN and PUK codes, of course, if necessary. By the way, PIN and PUK codes can be changed remotely. To set a new PIN code, dial the command on your phone: **04*old PIN*new PIN*new PIN#. PIN and PUK codes can contain from 4 to 8 digits. To change the PUK code, use a similar command, only replacing the PIN with PUK.

Before finding out the PUK code for MTS through the operator’s office, we recommend looking for documents from the SIM card. These documents will definitely contain the necessary passwords, therefore, there will be no need to go to the office. If you couldn’t find the documents, but you still don’t want to go to the office, you can ask for the codes, although there are some nuances here.

To find out the PUK code on MTS through an operator, follow these steps:

1. Call 0890;
2. Following the autoinformer prompts, contact the operator;
3. Tell the help center specialist about your problem and ask for the PUK code;
4. Be prepared to provide your passport details and give your code word (if you have one).

Unfortunately, this method is not always effective. We cannot say what exactly the operator is guided by, but sometimes the specialist refuses to provide the PUK code and asks to contact the nearest MTS office.

How to find out the PUK code on MTS via the Internet

If you read the article from the very beginning, then you know that the most effective way to find out the PUK code involves visiting an MTS office. Meanwhile, not everyone is happy with this option and the reasons for this may be different. Also, for many, the option of contacting the help center is not suitable. Most often, this happens when the subscriber is not the owner of the number according to documents. That is, a SIM card can be issued to a person with whom there is no opportunity to meet and no specialist will help you. In such a situation, there is only one option left. It's about personal account. This option cannot be called one hundred percent, but it’s worth a try.

To find out the PUK code on MTS, follow these steps:

• Find the “Personal Settings” section;
• Activate the “SIM card” subsection;
• Your PUK code will be presented on the page that opens.

Perhaps, this is where we will end this review. We have provided all the known methods for obtaining information about the PUK code. In conclusion, it should be said about the importance of storing documents from the SIM card. These documents may come in handy many times, so take them seriously in the future and keep them.

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