Viber cannot be installed on the computer. Viber won't install

Viber(Viber) is a very popular messenger for phones and iPhones, which is developing rapidly in Russia and abroad. The main function of the application is to provide free calls and SMS exchanges between users who have the program installed. Many users often experience errors in Viber that prevent them from communicating for free. If Viber does not work immediately after installation, the problem may be with the hardware of your phone. If Viber stops calling and displays an error after some time of operation, this problem can be solved in several ways, which we will discuss today in this review.

In order for the program to work without connection errors, Viber requires the following phone or tablet parameters for comfortable operation:

Basic requirements for Viber to work on your phone:

Android– Viber 3.0 or higher (latest version)
iPhone– Viber 3.0, or higher
Blackberry– Viber 2.4 or higher
Windows Phone 8 – Viber 2.2.3 (partial compatibility, synchronization problems may occur), or higher
Windows Phone 7, S40/S60 & Bada– There are no minimum requirements for Viber.
Availability of Internet on the phone - 3G or Wi-Fi for high-quality communication when making calls.

For Messenger Viber to work on a computer, the following requirements are required:

Windows:

Windows XP Service pack 3 or higher.
Windows Vista
Windows 7
Windows 8

Mac: OSX 10.7 or higher.
Linux: 64-bit distribution (only)

Minimum hardware requirements to run Viber:

CPU: Dual processor.
Memory: 1GB RAM.
Microphone And speakers for making voice calls, as well as a webcam for video communication.
Compatible Bluetooth receiver for using Bluetooth devices.

Requirements for making video calls in Viber (if the video call does not work):

Installed Viber version 5.0 and higher.
Operating system Adnroid 4.0 and higher.
The front camera of the phone must be 1.3 megapixels or more!!!.
The amount of RAM installed in the phone is 1.5 Gigabytes or more!
If your phone does not meet at least one requirement - Video calling via Viber WILL NOT WORK!

Why doesn't Viber work on my phone and doesn't connect?

The first thing you need to check is the presence of Internet on your device. First, turn off the Wi-Fi network if it is connected, and try to launch the Viber application, connected via a mobile connection. If performance does not return, restart your phone or tablet and try again. In most cases, this helps solve Viber errors and return the program to stable operation.

VIber gives an “error” when activating the number - what should I do?

Message "Error" in Viber appears either immediately upon activation of the program, or after deactivating your account, or rearranging the messenger. What can cause an Error message in Viber?

1. Your number was blocked due to sending spam (the robot considered you a spammer). This error is very common among users who send many messages to a large group of people. Be it congratulations on the New Year, or another holiday. Urgently We recommend that you do not send messages on Viber to a large group of people ! The system automatically blocks and bans your number FOREVER! There have been cases when users wrote a letter to Viber technical support to have their number unblocked, there was no spam mailing, and this will not happen again in the future. But unblocking a number upon request is almost impossible. Therefore, the solution to this problem would be to activate Viber on another number that has not yet been blacklisted by the system.

1. Reboot your gadget (phone or tablet);
2. Disconnect from the network (Wi-Fi) and check the availability of the Internet;
3. If steps 1. 2. did not help, completely remove and reinstall Viber (All correspondence will be deleted without recovery)
4. There may be problems with your provider or on the Viber servers, wait until the service is restored.
5. Your number may have been blocked (in the spam list).

If you have a different error and have not solved the problem, leave your problem in the comments, which we will be happy to help solve together with you.

Viber has an audience of more than 300 million people. The number of users who prefer this messenger is increasing every day. Moreover, installing the application is very simple. Installation requires a smartphone with an active SIM card and Internet access. The application can be installed not only on mobile devices with various operating systems, but also on tablets and personal computers. For installation you need:

Download the installation file to your device and run it.
Write your phone number and wait until you receive an SMS.
Enter the confirmation code received in the message.

By following these steps in sequence, you will be able to use the messenger, send messages and files from it, and also make calls. However, during installation problems may arise, as a result of which users ask the question why Viber is not installed on the phone. Errors occur of various types.

The application does not open or after launch it is prompted to close it.
An “insufficient space” error occurs in the messenger.
I can't activate the application.

If one of these problems occurs, you should not worry, because it is quite possible to fix it yourself. First steps to take:

Check network access.
Make sure that the internal memory on your computer or phone is sufficient to install the messenger. If there is not enough space for an application, then you should think about removing utilities that have not been used for a long time and may not be useful at all.
If Viber is not installed on your computer, you need to check whether the smartphone is turned on with the application active.
On a PC, the installation of the messenger can be blocked by antivirus programs. To make sure that the problem is not with them, it is recommended to disable them for a while and try the installation again.

On Windows devices, application installation may be blocked by a firewall. In order to avoid this, you need to add the messenger to the list of exceptions. In addition, for Viber to work, certain ports must be configured. If they are closed, then the reason that the application closes and stops working lies in them.

If Viber is not installed, you should turn to the free memory of the device. It should be at least 1 GB, but the developers recommend leaving more space. Viber may not be installed on your computer or smartphone due to the incompatibility of the messenger version with the operating system. For example, Viber from 3.0 is suitable for iPhone. On Blackberry you can install the application starting from 2.4. In this case, the device must support 3G or Wi-Fi, this is necessary for high-quality communication.

If, after re-installation, the application shows an error when trying to activate, then the number may have been blocked. This is due to mass mailing. The application blacklists such a user as a spammer, regardless of the content of the messages. Therefore, you will not be able to reinstall the program with this number later.

It happens that Viber does not install due to the fact that the file with the messenger downloaded is not completely or partially damaged. This situation occurs when Viber is downloaded from unfamiliar third-party resources. To avoid this problem, it is recommended to save installation files from the developer’s server or trusted sites.

Such a convenient program as Viber does not leave indifferent those who communicate a lot, because it allows you to significantly save on communications. Therefore, do not be afraid of possible installation errors, since they are relatively rare and can be easily corrected.

Viber is an excellent application for communicating on the Internet. Moreover, it can be used both on a mobile phone and on a regular desktop computer. In this article we will talk about how to install Viber on a computer and what to do if you do not have a mobile phone with Android, iOS or Windows Phone.

In order to install Viber on your computer, you first need to download the installation file. To do this, go to the official website, download the installer there and run it on your computer. After launching the installer, you need to confirm the license agreement and click on the “Install” button.

After installation is complete, click on the “Close” button to close the installer.

After closing the installer, the Viber program window should appear in front of you. If this does not happen, then you can launch Viber yourself using a shortcut on your desktop. When you first launch Viber, you will be asked to let you know if you have Viber on your mobile phone. If you already use Viber on your mobile, then just click on the “Yes” button. If you have not yet installed Viber on your mobile, then you need to do this and only then return to the Viber program on your computer.

After entering your mobile phone number, a QR code will appear on the screen. At the same time, the QR code scanner from the Viber application should automatically start on your mobile phone. Use this scanner to scan a QR code on your computer screen. If the scanner on your phone does not start automatically, you can open it manually. To do this, launch the Viber application on your phone, open the left side menu and go to the “QR code” section.

Immediately after scanning the QR code, the Viber program on your computer should work. To start using the program, simply click on the “Open” button.

How to install Viber on a computer without a phone

If you do not have a mobile phone with Android, iOS or Windows Phone, then you will not be able to use the instructions described above. In this case, you can use one trick. You can first install an emulator of the Android operating system on your computer, then install the Viber application for Android in this emulator and activate this application using a regular mobile phone. This way you will get an Android application running on your computer. You can use this application directly or install a full-fledged Viber program on your computer and activate it using the application from the emulator. Next we will look at this whole process in more detail.

So, first of all, you will need an emulator of the Android operating system. If you want to install Viber on your computer, then the BlueStacks emulator is suitable for you. Go and download the program installation file there. Next, run the installer, select the installation folder and install the BlueStacks program on your computer.

After installation, launch the BlueStacks program and open the Play Store application store. You will be asked to sign in to your Google account. If there is no such account, you can register one.

After installation, click on the “Open” button to launch Viber on BlueStacks.

As a result, the Viber application will launch in the BlueStacks emulator. In order to start using Viber, you will need to enter your mobile phone number and enter the code that will arrive in the form of an SMS message.

Also, in the future, using the application in the emulator, you will be able to activate the full-fledged Viber program for PC. In this case, at the stage of scanning the QR code, you need to use the “My camera is not working” function and copy the link that the application will provide.

The Windows 10 operating system now offers the ability to quickly install the Viber application from Rakuten Viber. This is a mobile messenger that can now be present on laptops as a full-fledged application.

The official version of the program can be downloaded from the Microsoft Store - a basic, pre-installed program in Windows 10. But sometimes users do not install Viber on their computer, and sometimes it does not even download. Below we will look at the most popular problems and ways to solve them. Why can Viber not install on your computer?

Reason 1: Viber was downloaded from a third-party site

Often, installation errors can occur if you use an installation file downloaded from a third-party site rather than from an official source. To save yourself from possible difficulties on the shore, download the official version of the application.

Ready. Now you can access the application directly from the Microsoft store, or pin Viber to the Quick Launch panel.

Reason 2: The application is blocked by the antivirus

Sometimes programs or applications may be blocked by antivirus programs after installation. In this case, you should add them to “ whitelist" In general, such a list can be called differently, it all depends on the antivirus you use. Let's look at an example of solving a problem in Avast Free Antivirus.

There are rarely problems installing Viber on a desktop computer or laptop, because the application is hosted in the official Microsoft store, and the OS also belongs to them. Therefore, compatibility should be maximum. And the solution options described above should finally eliminate all possible problems.

It seems that you are doing everything according to the instructions, but Viber still does not install on your computer or simply does not open? Then read on! We will look at the most common reasons why the application does not work and how to fix them.

Oleg (01/17/2019 at 14:31)
I can’t install viber on a computer XP, SP3 error “The entry point to the GetThemeTransitionDuration procedure was not found in the DLL UxTheme.dll” Reply ↓
1. Alexander (02/15/2019 at 01:14)
  Oleg good day! I have the same problem. Tell me, did you manage to fix it? if so, please tell me how to do it! Thanks in advance Alexander! Reply ↓
  1. friend's help (06.03.2019 at 15:53)
    install live pack 19 Reply ↓
Svetlana (23.11.2018 at 14:04)
I can't install Viber. At the time of loading, 98% of the time it gives an error: Error writing to file C:/.... verify that you have access to that directory Reply ↓
Alla (10/17/2018 at 00:18)
Good afternoon. I install on win8, I go through registration, but the application is not installed anywhere, I close the window and that’s it, I can’t find it, how can I launch it? Reply ↓
1. Site administration (10/16/2018 at 08:28)
  Try to find the application through search Reply ↓
aln (02.10.2018 at 00:16)
What if I don’t have a smartphone and need Viber on my PC? Reply ↓
Zoya (08/29/2018 at 16:22)
The program categorically refuses to install, I cleaned the computer, there is enough space, I registered all the ports, I turned off the firewall, the antivirus too, I cleaned the registry using CCleaner and everything I could, periodically deleted the downloaded file and loaded a new one... after loading the program, a white window opens" the program is not responding"...what should I do? Reply ↓
1. Valentina (16.01.2019 at 21:13)
  I have the same thing, are you our solution? please tell me Reply ↓
Oleg (08/25/2018 at 19:34)
System Win7x64. Installation completed but won't start. It hangs in the processes for a few seconds and crashes. Reply ↓
1. Anna (31.08.2018 at 22:12)
  Download the version for XP and it will work. Reply ↓
  1. Elena (09.24.2018 at 12:17)
    didn't help me. it installs more correctly, but after scanning the code it says that something is wrong, scan again. and so on in a circle Reply ↓
  2. Alla (11/18/2018 at 16:53)
    Yes, the version of Viber for XP was installed on Windows7. Thank you! Reply ↓
Oleg (08/25/2018 at 19:27)
Installed on Win7x64, but does not start. It hangs in the process for a few seconds and disappears. Reply ↓
Elena (08/02/2018 at 20:10)
I can’t activate with a code because the camera doesn’t work. But I can’t click the “camera doesn’t work” item in the Viber window, since the window doesn’t stretch and I can’t see this item (I found out about its existence on the Internet). Reply ↓
Max (07/06/2018 at 21:56)
The program is installed on the computer, but when it opens, a white window appears without any “continue” buttons/pointers and nothing else actually happens. What to do? Reply ↓
Xenia (06/20/2018 at 17:58)
The program is installed on the computer, but when it opens, a white window appears and nothing else actually happens. What is the reason? Reply ↓
1. Valery (07/02/2018 at 13:04)
  Control Panel\All Control Panel Items\System\Device Manager\Video Adapters and update the hardware configuration or update the drivers Reply ↓
  1. Valentina (16.01.2019 at 21:18)
    can you please take a screenshot of the control panel opened, and then Reply ↓
Vyacheslav (06.06.2018 at 14:07)
The computer is NOT installed, what should I do? writes (Error writing to file: C:\Users\Tom\AppData\Local\Viber\iconengines\qsvgicon.dll. Verify that you have access to that directory.) Reply ↓
metalpipeman (12.05.2018 at 16:20)
As far as I understand, Viber no longer works with x64 architecture. Reply ↓
1. Oleg (08/25/2018 at 19:29)
  I have the same problem. Installed, started up - a few seconds in the process and crashed. Reply ↓
Olga (05/06/2018 at 17:11)
Viber cannot be installed on xp. Writes an error The entry point to the GetThemeTransitionDuration procedure was not found in the DLL library Ux Theme.dll. What should I do? Reply ↓
Seryoga (04/07/2018 at 10:46)
the application is completed after pressing ctrl+c the following message appears when I want to install Viber on my computer Reply ↓
1. Alexander (07/02/2018 at 11:07)
  Good afternoon. I have Windows xp, 3 service pack installed on my computer. When installing Viber, it gives the error: gettheme transition duration. Is it possible to solve this problem without reinstalling Windows? Reply ↓
Irina (30.03.2018 at 23:59)
After the connection is established when installing the program, Viber stops responding (((if I turn it off and then try to log in again, it says that the Viber program has stopped working, Windows can search for a solution to this error on the Internet, it tries to find a way, only to no avail ((((Reply ↓
Vitaly (02/26/2018 at 16:50)
Viber is installed on the phone, calls go through, I can’t install Viber on the PC, downloaded from the official website, installed, I enter the phone number to activate Viber, nothing happens. Reply ↓
1. Site administration (03/01/2018 at 12:29)
  Check the memory on your device, maybe it’s simply not enough) If that doesn’t work, you can always contact Reply ↓
Sergey (12/25/2017 at 16:21)
Hello. After I installed Viber, when I start it, I get the error The entry point to the LCIDToLocaleName procedure was not found in the DLL KERNEL32.DLL. I have windows xp sp3. What to do? Reply ↓
1. Dmitry (01/02/2018 at 20:51)
  Hello Sergey. I have the same problem on Vista (32-bit). Did you manage to solve your problem? Reply ↓
Natasha (04.12.2017 at 17:42)
I can't install viber on windows xp. It says the program has stopped working without permission, contact support. And all this at the stage after entering the phone number. But before that, the vibe was a little messy, but it worked. Help solve the problem. Reply ↓
1. Site administration (07.12.2017 at 15:04)
  DD! Look here Reply ↓
Yaroslav (11/26/2017 at 1:55 p.m.)
I downloaded it from your site, installed it correctly as always, but it still doesn’t want to work. It says there is no connection, how is this possible is a mystery to me. OS windows 7 64bit Reply ↓
1. Site administration (29.11.2017 at 13:42)
  DD! The new Viber does not support Windows 7 - download another file on your PC on a file hosting service. Reply ↓
Alexey (09.11.2017 at 10:31)
If you just launch Viber for PC, it is always offline, and messages do not go through. There were no problems with the Internet (dedicated, direct connection) and everything worked before. When I try to update, Windows writes that the program performed an incorrect operation. Updated manually to version 7.0. Next, I launch Viber on the PC as an admin, enter the phone number, an activation code arrives on the smartphone, but there is nowhere to enter it on the PC! The waiting waiting arrow is spinning. What to do to get the desktop to work Reply ↓
1. Site administration (11/10/2017 at 14:22)
  Good afternoon What version of Windows OS? Reply ↓
Yuri (10.10.2017 at 15:13)
please tell me, I’m installing Viber, it downloads the installer during installation, looks for some path, and writes an error 0x80070643, what should I do??? Reply ↓
1. Site administration (10/11/2017 at 15:40)
  Good afternoon Try it and do everything step by step as in the instructions. Reply ↓
  1. Andrey, Krasnodar (12/23/2017 at 20:43)
    GOOD EVENING! PLEASE HELP FIGURE OUT WHAT THE PROBLEM IS.. WE CHANGED THE OPERATING OS TO W-7 HOME BASIC (VIBER, WAS USED TO BE). I DOWNLOAD THE APPLICATION, I CLICK, INSTALL, NOTHING HAPPENS!!! LIKE INTO THE ABYSS.. MAYBE SOME DRIVER IS MISSING?? THANK YOU IN ADVANCE! Reply ↓
    1. Site administration (12/29/2017 at 14:57)
      Check your computer for viruses and make sure your antivirus program is not blocking the application. If this does not help, write a request to technical support. Reply ↓
Evgeniya (01.10.2017 at 17:08)
Good evening, I downloaded Viber to my PC and activated it with a QR code. Now when I try to send messages to a contact, it says that there is no network connection. Although the Internet is stable. Couldn't help. Reply ↓
1. Tolik (02.10.2017 at 16:17)
  Look at your computer settings - maybe something is blocking the output. Reply ↓
  1. Irina (11/12/2017 at 21:46)
    What settings should I look at? I have the same problem, it says there is no network connection. Although the Internet is stable. Reply ↓
    1. Yaroslav (11/26/2017 at 1:31 p.m.)
      The same situation, there is Internet but Viber says there is no connection. Viber is needed for work. this situation is so infuriating Reply ↓
Svetlana (09.28.2017 at 13:25)
As usual, I downloaded Viber to my computer, installed it where needed, entered the phone number, clicked “continue” and it takes me to the page “do you have Viber on your phone”, I click “yes” and it takes me back to the “enter number” page (although it and registered in the field) I click continue and everything according to the previous scheme is a vicious circle. And on the installation page there is no regular Windows operating system in the selection, only mobile ones. Reply ↓
Vadim (08/24/2017 at 09:38)
I get the following message: “error connecting to the viber service” when sending a message. How to solve? Windows 7 64 bit, did not ask for a QR code during installation. They sent a code to Viber on your phone. I installed Viber on my laptop and access the Internet via a CDMA modem. Reply ↓
1. Site administration (08/25/2017 at 15:28)
  Good afternoon After entering the code, there should be a QR code, was the numeric code entered correctly? Reply ↓
Vadim (08/24/2017 at 09:30)
We did Viber on Windu with our feet... We still need to look for such a UG. I’m generally silent about activation... Reply ↓
Maxim (07/14/2017 at 08:46)
Hello! Viber does not open on the computer. Writes an error: "is not a Win32 application." I have Windows XP SP3. I downloaded a version specifically for Windows, updated the NET framework, completely removed the antivirus, but nothing helped, I always get the same error - “not a Win32 application.” Reply ↓
1. Dmitry (07/15/2017 at 13:32)
  Take the installation file from the page https://site/viber-dlya-windows-xp.html. Try again. Let me know how things are going. Reply ↓
  1. Natalia (08/14/2017 at 14:33)
    Good afternoon. I, like Maxim, get the error “Not a Win32 application” when opening the program. I downloaded the installation file from your link. Reply ↓
    1. Lesya (17.08.2017 at 13:09)
      There is a difference between versions of Windows - there is a 64-bit version, and it is not a fact that such a system will support applications that are designed for 32-bit systems. Try opening the program in compatibility mode Reply ↓
Alexey (07/08/2017 at 11:25)
When I try to install Viber on Windows 7, I get the error: 0x80070 - The file or folder is damaged. Reading is not possible. I turned off the antivirus, it didn’t help, please tell me what to do? Reply ↓
1. Dmitry (07/11/2017 at 13:12)
  1. Right-click on the installation file (ViberSetup) that you downloaded, then click on “Fix compatibility problems”, then “Use recommended settings”, then “Run the program”. The installation should begin. 2. If step 1 does not help, completely remove the antivirus, install the application, then return the antivirus. Good luck. Subscribe whether it worked or not. Reply ↓
  1. Akex (30.11.2017 at 17:03)
    Thank you! Everything worked out! Reply ↓
2. Vasily (07/22/2017 at 12:27)
  I also had this error! (Nothing helped! And not surprisingly, there is a problem with the registry! So, my solution: Open the Autoruns program, run as Administrator!!! and find the registry line VIBER and Delete!!! and after that, the installation will go fine! ) Reply ↓
Julia (06/19/2017 at 10:33)
Good afternoon I can't install viber on my computer. I downloaded it from viber.com. When prompted for the code, I tried loading.yu but it still didn’t load. Now it says that the limit has been reached? What to do? Reply ↓
1. Lena (06/21/2017 at 13:11)
  what windows do you have? Reply ↓
Natalia (06/15/2017 at 11:41)
Good afternoon I tried to install the application on my laptop and was asked for a QR code. But I couldn’t count. How to solve this issue Reply ↓
Vitaly (11.05.2017 at 11:49)
Good afternoon, tell me, if Viber on your phone is not turned on or the phone is broken (flash memory has died), is it possible to download Viber to your laptop and see the latest information there. I download Viber, install it, reboot the book, a window with Viber pops up and it hangs, does not respond to the mouse. Reply ↓
1. Karina (12.05.2017 at 13:12)
  You won’t be able to enter it without your phone anyway. Reply ↓
ONLE (04/12/2017 at 11:00)
I installed the application on my computer. After entering the country and entering the number, an error message appears. What should I do? Reply ↓
1. Vanya (04/13/2017 at 08:53)
  Your time and date settings on your computer (time zone) are probably messed up, update the information Reply ↓
Paul (03/06/2017 at 16:04)
Windows 10 - 2 errors when installing Viber: 1) The installer has encounered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. 2) The installer has encounered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2502 Reply ↓
1. Dmitry (01.08.2017 at 23:26)
  Similar problem! The diamonds are over...(Reply ↓
Dmitry (12/17/2016 at 06:51)
I downloaded Viber to my computer, installed it, and when it opens, you have to enter your phone number and scan the barcode - nothing is visible in the window. If you collapse and expand several times, some details of the overall picture appear, but it is still not possible to work. Reply ↓
1. Timofey (12/18/2016 at 10:49)
  Contact Reply ↓
Maryana (27.11.2016 at 19:46)
please help, I installed Viber on the tablet, but when I enter the phone number it says to contact Viber support. Reply ↓
1. Mark (28.11.2016 at 17:00)
  Well, contact us :) Reply ↓
2. Maryana (28.11.2016 at 19:13)
  please help, during installation it gives an error: 0x80070005 - access denied Reply ↓
  1. KOftyu (29.11.2016 at 10:36)
    Contact Reply ↓
  2. ret (03/22/2017 at 11:15)
    right-click on the installation file that you downloaded (ViberSetup) and click on “fix compatibility problems”, then “use recommended settings” then “run the program” and it begins to install! Reply ↓
Elena (08.11.2016 at 17:26)
Hello, I download a file to my laptop, open it, and it asks me to launch the application? I select ok, the window disappears and there are no more signs. I was there and worked before. Then I deleted it, it works fine on my phone. Reply ↓
1. Hilary (09.10.2016 at 17:03)
  Contact Reply ↓
Anna Feeva (29.10.2016 at 21:41)
Well, it’s being installed, which is something I haven’t done before. And I uninstalled and installed it step by step as written here. Writes an error during installation: verify that you have access to that directory Reply ↓
1. Alexandria (11/01/2016 at 09:43)
  Contact Reply ↓
Evgeniy (09.28.2016 at 15:43)
It looks like Viber on PC will no longer work, did I understand correctly? Writes there are currently 3 versions available: Android, iPhone, and Windows iPhone Reply ↓
1. Slider (09.29.2016 at 12:30)
  Works great on the computer. Who writes what is not on the computer? Reply ↓
Dmitry (09/16/2016 at 16:22)
I install Viber on my PC and use Bluestack as a phone. It gives me a key on the PC and I copy it. but I can’t open it either in the bluestack browser or on the phone Reply ↓
Anatoly (09/06/2016 at 09:02)
This activation just infuriates me, I have a phone for making calls, not a smartphone, for other purposes I have tablets and PCs, now every time I have to look for a smartphone from my friends, and with a full-size SIM card, why can’t I just send the code via SMS, If an attacker takes possession of my smartphone (which I don’t have), then he can scan the QR code without any problems, it’s ridiculously simple! Reply ↓
Kirill (08/27/2016 at 10:20)
The activation code is not sent to the mobile phone. telephone. Reply ↓
Dfkthbz (08/22/2016 at 12:11)
Good afternoon, I installed Viber on my phone and 2 PCs, I wanted to install it in 1 more phone, but it says update to the latest version, I deleted accounts from 2 PCs, but I deleted the program on my phone without deleting the account. As a result, I can’t launch from any device, it says update to the new version everywhere? Is there a solution to this problem or is there no way to contact this number??? Reply ↓
Kirill (08/17/2016 at 15:18)
When installing on a computer, when you need to confirm your phone number, it says “Something went wrong. Try again or contact Viber user support.” I'm fine with the Internet Reply ↓
Ruslan (08.08.2016 at 15:14)
Hello, I can’t install Viber on Windows 7, after clicking on the agreement, it gives the error One or more issues caused the setup to fail. Please fix the issues and then try setup. Tell me how to fix this?! Reply ↓
1. Sukhrob (27.10.2016 at 19:37)
  same thing, is there anyone who can help Reply ↓
  1. Atashev (28.10.2016 at 15:56)
    Contact Reply ↓
Maxim (07/17/2016 at 22:38)
Help, when installing on Windows 8.1 it gives error 2502, 2503 Reply ↓
1. ru (07/18/2016 at 15:08)
  Contact Reply ↓
Tatiana D. (07/05/2016 at 19:46)
Tell me what it could be!? The Viber program was stopped...it worked fine, then it froze, I rebooted the laptop, and it wrote to me, I deleted the program, but I can’t install it again..... Reply ↓
1. Zhenya (07/06/2016 at 15:44)
  I had the same thing: you need to delete all the old viber data and upload it again! try again Reply ↓
Michael (07/04/2016 at 20:19)
Good day. During installation it gives the following error: 0x80070057 - The parameter is set incorrectly. What could be the problem?! Reply ↓
Dmitry (07/01/2016 at 14:50)
Viber is installed on my phone!!! Why, when I enter a phone number into Viber on the computer (during installation), it offers to install it on my phone?! I ALREADY HAVE IT ON MY PHONE!!! And at this moment, I can’t log into Viber via PC! What to do? Is there any other way I can tell you my phone number for verification, and get my code to activate the application on a PC??? Reply ↓
1. Pot (07/02/2016 at 10:54)
  Is Viber on your phone set to the same number that you are currently registering Viber for on your computer? Reply ↓
Olga (06/28/2016 at 08:18)
Sorry. Installed Viber. I entered the country code and phone number, but it gave me an ERROR. What to do? Reply ↓
1. Vanya (07/01/2016 at 15:46)
  what error? reinstall again, restart your computer - the simplest steps should help. Reply ↓
Alexander (06/15/2016 at 12:20)
I installed Viber on a Windows 7 computer. It always stood and worked on this computer. I deleted the old version and installed the new one. Now upon startup it displays the US country code. I select the code of Ukraine, enter the phone number, but it constantly says that there is no connection to the network. I rebooted the computer, gave full administrator rights to the program, Kaspersky Anti-Virus does not block the Internet security program. Standard firewall too. I don’t know how to solve the problem.. Please help! Reply ↓
1. Ira (06/17/2016 at 15:50)
  Now modern Viber is already running on Windows 10, it’s better to download the old version of the APK Reply ↓
  1. Alexander (10.08.2016 at 20:50)
    1. I don’t quite understand what the apk for Windows has to do with it? Isn't this an Android extension? 2. Which version do you recommend for Windows 7 and where can I download it? Reply ↓
    1. Oleg (08/11/2016 at 08:37)
      1) You can install an apk file on Windows, which is indeed an extension for Android, using the Bluestacks program..html Reply ↓
Natalia (05/27/2016 at 10:23)
Please tell me - I have Viber on Windows 8.1. not installed. It says reboot the system. I'm rebooting the computer... but Viber is not installed, it still says - reboot the system. I deleted the program many times and installed a new one. Still the same problem. How to solve? Reply ↓
1. Maria (05/29/2016 at 15:52)
  Have you tried disabling the antivirus, and then download Viber Reply ↓
Vladimir (04/20/2016 at 11:47)
Good afternoon I have a computer with Windows XP SP3 Home Edition and until today I had Viber installed and working perfectly (literally yesterday). But today I turn on the computer, but Viber does not start and does not show any errors. I decided to reinstall - I downloaded the latest version of Viber 6.0.1.5 from the official site, I start the installation, agree to the License, then the installation begins and at some point it stops and gives an error: 0x80070653 - it is not possible to open this installation package. Verify that the package exists and can be accessed, or contact the program vendor to ensure that this is the correct Windows installation package. What to do? Viber is very necessary on a PC for work. Reply ↓
1. Dima (04/21/2016 at 12:48)
  You probably didn’t completely delete that version of Viber. Clean your computer and cache! Reply ↓
Vadim (04/19/2016 at 13:28)
Is it possible to install Siber on Nokia C5-03, if so, how to do it? Thank you! Reply ↓
1. Gosha (04/20/2016 at 18:49)
  There seems to be no way for this phone to work! Reply ↓
Dmitry (04/08/2016 at 13:30)
I can’t connect to my computer... It says something went wrong and I need to contact support Reply ↓
Nikita (04/03/2016 at 23:00)
Not installed. When installing it says installation failed. Then 0x80070666 Another version of the product is installed. But there was no viber on the laptop. I found through the control panel in the removal of programs that there is some kind of Viber, I open it and the “Reinstall, remove and close” window appears. I try to reinstall or uninstall, it says an error, then 0x80070005 - Access denied Reply ↓
Novel. (04/03/2016 at 17:55)
When I enter the activation code on my PC, it says that the code is incorrect. I've reinstalled everything on my phone and PC 3 times already, nothing changes. Viber works on the phone. Reply ↓
Natalia (30.03.2016 at 15:41)
Hello! I can't launch Viber on my computer. It says there is no Internet connection. Viber 5.2.0. Windows 7. There are no problems with the Internet. There are no problems with it on the phone either. What to do in this situation? Thank you! Reply ↓
1. Yuri (04/01/2016 at 16:55)
  do you have a modem connection? You can try the following: set the connection type to NDIS in the modem settings. Then the connection will appear, you can send and receive messages, but the N\a icon will remain Reply ↓
Tatiana (03/16/2016 at 00:56)
I can't install Viber. They send me a code, I enter it and they tell me that the code is incorrect. Thank you Reply ↓
1. Veronica (03/16/2016 at 13:49)
  Try the methods listed in this article: If they don’t help, then contact Reply ↓
Olga (03/08/2016 at 12:15)
Good afternoon Viber was deleted from the phone twice (by mistake, children). Now it can’t be installed via the play market. I cleaned all the tails with a wedge master, looked for them through the file manager - everything was clean. But Viber is not installed - error code -24. On Android. Please advise what to do?? Reply ↓
Michael (02/23/2016 at 12:14)
Hello, please help, during installation it gives an error: 0x80070005 - access denied Reply ↓
Alexander (02/11/2016 at 12:11)
Setup successful - crashes when installing Viber.. please tell me what to do?? Reply ↓
1. Sergey (12.02.2017 at 18:47)
  Good evening! Exactly the same problem as YOU. Installed successfully and that's it. And then asks to close the window. I close the window and stand motionless. I've been struggling with this problem for two days now. There is simply no smart programmer nearby. If you solved this problem, I would be grateful for your help. Best regards, Sergey. Reply ↓
Artem (02/07/2016 at 20:45)
I'm trying to install it on XP, the installation takes 1 second and that's it! No Viber! When reinstalling, it offers to deinstall! Reply ↓
1. Shot (02/08/2016 at 16:19)
  Most likely something is blocking it: an antivirus or firewall, or some other third-party program. Reply ↓
Kate (01/29/2016 at 19:11)
One day, Viber deactivated on its own on both the computer and on the phone, when I turn it back again, a code comes in that I enter, but it says that the code is not correct, and it’s been like this for a week, it doesn’t help either Viber’s auto-call or anything! Help, I really need Viber. Reply ↓
1. Andrey (02/27/2016 at 00:42)
  I have the same story. After installing the viber file, I receive an SMS with a code, the phone does not accept it, it writes the wrong code. what happens... the same thing happens when there is an incoming call with a code. Writes incorrect code all the time. that's all. what to do? Reply ↓
Oleg (12/31/2015 at 02:18)
When the installation on the PC is completed, it gives the error “colnd not create key .....” after which the installation is interrupted and that’s it.. Reply ↓
OLGA (12/17/2015 at 23:20)
Good evening, Viber is installed and working on your phone, I installed the program on my computer, entered my phone number, it says to activate your Viber account, you need an Internet connection. Check your connections. Although the Internet works well, I rebooted the computer, still nothing. Reply ↓
Ivan (12/14/2015 at 17:46)
Hello. I install Viber on my PC and indicate that I used to have it on my phone, after which it asks for my number, which I naturally write and then I need to enter a code that should be sent to the phone number I specified. But nothing comes to me! I rebooted everything a hundred times, etc. Tell me what I need to do. Thank you! Reply ↓
1. Trapper (12/15/2015 at 09:47)
  You said you had it on your phone before. And now he's not there? Simply, Viber on the computer is synchronized with Viber on the phone. Only after installing and registering the application on your phone, you can install it on your computer. Reply ↓
Alexey (12/13/2015 at 21:22)
Hello! When installing on a computer, it gives the error “0x8007064a - The settings data for this product are corrupted. Contact support.” And then the information with the log file. Reply ↓
1. Ethiopian (12/14/2015 at 16:32)
  Try a different installation version. If it doesn’t help, then really contact support. Reply ↓
Alina (06.12.2015 at 23:39)
Hello. Viber installation is very fast (4 seconds), and does not require a mobile phone. After installation, it does not appear in the list of programs. It is visible in the list for deletion; when you try to delete it, a window pops up with the option of deleting or fixing it. After uninstalling and reinstalling, the same thing happens again. Windows doesn't treat it as a program. What to do? Reply ↓
1. Gavrik (07.12.2015 at 16:48)
  Such a joke can happen if the operating system version is lower than required. Try updating. Reply ↓
Ruslan! (01.12.2015 at 16:33)
I downloaded the installer! I launch it, no action happens, it immediately says that the installation was completed successfully, but the program is not installed anywhere, it is in the control panel and weighs 0.93 MB, I uninstall it and install it again and still have the same problem! is there any solution? Reply ↓
Andrey (27.11.2015 at 14:16)
I'm trying to install Viber on my PC. Viber works on the phone, but on the PC when I enter the phone number, it gives the following error: Unable to activate Viber on the device, contact Support. What could be the reason? Region - Ukraine, operator Life. Thank you very much. Reply ↓
1. Garik (28.11.2015 at 16:59)
  Make sure that you have a suitable operating system (sometimes it doesn’t work because of this)..html If all else fails, then, in fact, contact viber support. Reply ↓
Irina (24.11.2015 at 18:47)
I downloaded the file, when I open it I check the agreement box and at the moment of downloading the message “could not access the Windows Installer service” pops up. I have XP, what should I do? Viber phone has Reply ↓
1. Guru (24.11.2015 at 17:02)
  Perhaps your installation service is configured incorrectly. Try the following: 1) Go to Control Panel - Administrative Tools - select "Services" - at the bottom of the pop-up window there is "Windows Installer" - open it by double-clicking. A window opens - select "General": - look at the line "startup type" - it should be "manual" - as an executable file: C:\WINDOWS\system32\msiexec.exe /V 2) Go to the "Dependencies" tab. It should say the following: “Remote Procedure Call (RPC).” 3) Perhaps the reason lies in the program's mapping for .msi files. To check this, open “Start” - “Control Panel” - “Programs” - then “Default Programs” - “Set Association”. The mapping is not set, or is it not Windows Installer? Fix it. Any of this should help. Reply ↓
Udachina Tatyana (23.11.2015 at 17:25)
Hello. When you activate an application on your computer (Windows 10), it asks if there is an application on your phone. The phone (Android) has Viber. I enter my phone number, but the application prompts me to install it on my phone first. What to do? Thanks in advance. Reply ↓
Victoria (11/20/2015 at 00:15)
Windows 7. Everything was installed normally. entered the code that came to the phone. Then the program does not open, a window appears with the message “Viber has stopped working Windows can search the Internet for a way to resolve this error.” and there are two ways to choose: 1. Look for a solution to the problem on the Internet and close the program. 2. close the program The first way does not work for some reason. The second one is useless. I repeated the entire procedure several times: from deleting everything related to Viber on the computer to entering the code. the same thing is repeated Reply ↓
Inna (04.11.2015 at 10:37)
Viber used to work well. Yesterday I demolished the program, installed it again and....requires installation on the phone when the phone has Viber and works Reply ↓
Nik (03.11.2015 at 20:49)
Good afternoon When installing Viber on Windows 10, there is such a problem: in the window where you need to enter a phone number, I enter it. It says that to continue the installation you need to install the program on your phone, although Viber is installed on your phone. What to do? Thanks in advance! Reply ↓
Alexander (11/01/2015 at 08:37)
Previously I tried to install Viber via Wi-Fi and the result was unsuccessful. Only when I connected the laptop to the network via a cable was I able to install Viber on the laptop. These are some interesting things. Reply ↓
Alexander (11/01/2015 at 08:12)
It always tells me that the halyard is damaged. This is for a laptop with seven. But I switched to landline from 10 without any problems. Reply ↓
Alexez (29.10.2015 at 01:11)
The program does not send the password to the phone when installed on a laptop. Reply ↓
Tomi (04.09.2015 at 14:08)
I deleted Viber from my computer, started installing a new one, but it won’t install and says: A newer version of Viber 5.2.0.2546 is already installed - “A new version of Viber 5.2.0.2546 has already been installed” what should I do? Reply ↓
Irina (08/29/2015 at 15:32)
I can’t install Viber, it says that version 5 is already installed...., although I deleted the previous one (it didn’t work after the update). I checked all the disks, they are not installed anywhere, what can I do? Reply ↓
Andrey (08/27/2015 at 10:31)
Viber was installed on Windows 7 and worked well. When I started Viber, the command line turned on, and then everything froze. I tried to remove Viber and launch and install, but nothing works. Now it doesn’t install at all and says: a never version of Viber 5.2.0.2546 how to install it and get rid of this message? Reply ↓
1. Irina (08/29/2015 at 15:34)
  Andrey, I have the same problem, did you get an answer? Reply ↓
2. Svetlana (30.08.2015 at 15:51)
  The same problem, only on 8... What should I do? Reply ↓
Olga (08/02/2015 at 21:47)
I downloaded the installation program, the computer displays: “The entry point into the LCIDToLocaleName procedure was not found in the DLL KERNEL32.dll. What should I do? Reply ↓
Egor (06/29/2015 at 20:43)
Same problem: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags() depthBufferSize24, redBufferSize-1, greenBufferSize-1,blueBufferSize-1,alphaBufferSize-1, stencilBufferSize-8, samples-1, swepBehavior2,swapInterval 1 ,profile 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher,or,if this is not possible,make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll,libGLESv.dll and d3dcompiler_*.dll) are aviable in the application executable's directory or in a location listed in PATH. Moreover, OpenGL is installed on the computer Reply ↓
1. instadmin (06/30/2015 at 09:51)
  If OpenGL is installed, then you need to update its version. This is exactly what is said in the message "OpenGL 2.0 or higher". Reply ↓
Olga (06/26/2015 at 11:55)
Viber used to work fine on the computer, but now it says this: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags() depthBufferSize24, redBufferSize-1, greenBufferSize-1, blueBufferSize-1, alphaBufferSize-1, stencilBufferSize-8, samples-1, swepBehavior2,swapInterval 1,profile 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher,or,if this is not possible,make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll,libGLESv.dll and d3dcompiler_*.dll) are aviable in the application executable"s directory or in a location listed in PATH. I tried to delete it, then downloaded it again - it didn’t help. Reply ↓
1. instadmin (06/26/2015 at 13:13)
  Good afternoon To solve the problem with the OpenGl driver, you need to install it on your computer. To do this, look for a suitable driver using a request like “opengl 2.0 download for windows 7”. Once you find it, download and install this driver and everything should work. Reply ↓
  1. Olga (06/28/2015 at 01:41)
    could you help with the link? I don’t really understand... I already looked and didn’t find it :) thanks in advance. Reply ↓
Vasilisa (19.05.2015 at 13:09)
The installation is interrupted and the program writes. this application failed to start because it could not find or load the QT platform plugin windows. reinstalling the application may fix this problem. I reinstalled it several times, but it doesn’t work Reply ↓
1. instadmin (05/19/2015 at 16:33)
  Vasilisa, good afternoon!.html Reply ↓

Review

Why doesn't Viber work on my phone and doesn't connect?

VIber gives an “error” when activating the number - what should I do?

How to install Viber on a computer without a phone

Reason 1: Viber was downloaded from a third-party site

Reason 2: The application is blocked by the antivirus

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