The touch screen on an asus laptop does not work. How to enable touchpad on a laptop. Video: Laptop touchpad does not work - solution

When the touchpad on a laptop does not work, scrolling freezes or the cursor disappears, then in the absence of a mouse this becomes a serious hindrance. But the cause of the problem is not always a serious hardware malfunction - it is often possible to restore operation simply. Let's look further at the main causes of the problem, and also tell you what to do to Touchpad devices was again able to work instead of a mouse.

Common Causes of Touchpad Problems

Obvious options should be ruled out from the very beginning. They should not be neglected, since users often take absolutely working devices to the service. So, the touchpad of devices may not work for the following reasons:

  1. The touchpad is simply too dirty, greasy - because of this, the scrolling often does not move. Wipe it with a soft cloth soaked in alcohol or a cleaning solution, after which the panel should be wiped with a cloth and allowed to dry. Remember that you cannot work on a laptop with greasy and wet hands - the panel sensor does not respond to them and the cursor will not move.
  2. Check the sensitivity settings in the settings by:

○ via “Start” go to the control panel;

○ in Device Manager, find the laptop sensor and, opening context menu, click "Properties";

○ make sure that the built-in mouse is not buggy, otherwise update the driver.


These are the most simple reasons why the touchpad on my laptop stopped working.

Change panel settings

Sometimes the touchpad does not work, the cursor disappears, does not move, or scrolling is very slow due to incorrect mouse settings. To access its settings, you need to do the following:

  • go to “Control Panel” from the start menu;
  • in the list that opens, select “Mouse” (it will be more convenient if the “Small icons” option is selected in the viewing mode for devices);
  • in the “Pointer Options” tab, set the mouse movement speed - sometimes the gadget slows down precisely because of this setting, when the value is set too low.

Change BIOS settings

On many laptops, the touchpad is enabled in the BIOS. To rule out the possibility that the touchpad is simply disabled, go to the BIOS after turning on the power and check the settings. You can get into it if you press Del or the function keys F1...F12 immediately after turning on the power. More detailed information about this can be found in the specifications for each device.

If in the Advanced tab you find Internal Pointing Device or something similar, make sure that the Enabled option is set next to it.

Otherwise, activate it yourself and restart the laptop. Check how the laptop mouse works after this.

Hardware reasons for the touchpad not working

If none of the previously proposed solutions to the problem apply to your case, for example, the left button does not work well, then you are dealing with hardware faults. One of the possible reasons is that the contact between the cable and the motherboard has disappeared, sometimes it simply falls out of the connector. To restore the functionality of the panel in this case, the keyboard must be removed from the laptop.

We remove the keyboard from the laptop to check the integrity of the cable

The keyboard can be removed from the laptop by the user himself, however, before doing this, you need to read the instructions for disassembling the laptop strictly for your model. Basically, all modern laptops use special latches to attach input devices to the panel, the number of which can vary from 4 to 8. Usually the keyboard is removed in the following order:


Not all laptops have keyboards that are secured with latches. Sometimes, to remove it, you need to unscrew the screws on the back cover of the laptop. In some cases, it is secured with a pair of screws, which must be unscrewed on the front panel. However, this occurs mainly in older models.

Other causes of touchpad malfunction

If the touchpad does not work along with all USB devices (keyboard, mouse, etc.), then it is most likely faulty motherboard. Intervention in it should be carried out only in a specialized service. If the left or right button is faulty, the cursor has disappeared or is slow as a result of mechanical damage, the touchpad should be replaced.

Some of the devices lose only part of their functionality. This may result in the inability to scroll, or only finger gestures may not work. In the vast majority of cases, this is a problem with “crooked” drivers.

They will need to be reinstalled by downloading them from your laptop manufacturer’s website. If replacing the drivers does not help, there may be a physical problem. This can happen as a result of the keyboard being flooded; crumbs can also get inside, interfering with the normal operation of the device. In any case, if the touchpad malfunctions and the cursor disappears or becomes glitchy, you can use a USB mouse.

In this article you will learn about why the touchpad on a laptop, or the so-called touchpad, does not work.

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Why did the touchpad stop working?

If the touchpad does not work, then there may be two problems: hardware and software. But first of all, you need to apply our recommendations and tips to solve the problem with a faulty touchpad.

So, to solve this problem, we suggest you use our methods, which you can learn more about by scrolling through the page below.

Method No. 1. Use function keys to enable the touchpad

Firstly, make sure you haven't accidentally disabled the touchpad. Every laptop keyboard has a built-in hotkey, which allows you to enable/disable the touchpad. Each laptop manufacturer has a different function key (fn) for this.

For Lenovo, Dell, HP, Toshiba, Acer and Asus laptops, try using the following key combination.

  • Fn+F6
  • Fn+F9
  • Fn+F12
  • Fn+F5

This can be any function key from F1-F12, on one of them you will see a small touchpad icon, so you need to look at each of the keys very carefully. Once you find the right key, hold down the fn key, it's located in the lower left corner of the keyboard, and then press function key(F6, F7, etc.).

Method No. 2. Activate the touchpad in Mouse and Pointer settings

  • Open menu "Start" and enter "Mouse" and open the first one that matches this request.

  • Now find the touchpad settings and make sure the option "Enable touchpad" marked. Also check the taskbar for the Touchpad icon (near the volume rocker) and see if it's disabled.

Method number 3. Reinstall the Synaptics touchpad driver

Download your laptop's touchpad drivers from the manufacturer's website. Use the following Google query to get quick results.

Request: laptop model no. + Drivers + operating system version

For example. Driver Dell Inspiron 15R for Windows 8.1

Method number 4. Enable the touchpad (touchpad) in the BIOS settings (BIOS)

Start your laptop and log in BIOS settings. In order to enter the BIOS, you need to use the F2, DEL or F1 keys. Navigation through the BIOS occurs by using the Down-Up, Left-Right arrows.

Open the following:

System Properties > Keyboard/Mouse Features > Device Options

From there, find your internal pointing device or touchpad, click "Enter" and use the arrow keys to enable or disable it.

Note. Keys for BIOS input are assigned depending on the brand of your laptop.

Method No. 5. Hard reset the laptop and remove the battery

Shut down your laptop, remove the battery for a minute. Reboot your battery, then start your computer.

Method number 6. Make sure the touchpad cables are securely connected (advanced users only)

Disassemble the laptop and make sure the touchpad is securely connected to the motherboard. Sometimes hard impacts/impacts on the touchpad lead to its functionality being impaired. If this doesn't work, it's time to replace the touchpad.

Additionally, the touchpad may not function due to mechanical damage. In this case, you will most likely have to purchase new board touch panel. If the touchpad works, but LMB and RMB do not work, then you will need to replace the keys with new ones.

If not only the touchpad, but also the keyboard and USB ports do not work for you, then the problem is, of course, not in the touchpad. Most likely, the motherboard of your laptop has become unusable and needs to be replaced.

Anyway, if you are new to computer field and do not understand components and their replacement, then you just need to contact the nearest service center, in which you will receive all necessary help, consultation and solution to any problem/replacement of components at a separate cost.

Video: Laptop touchpad does not work - solution

Video: Touchpad does not work on Windows 10

IN modern world laptop is indispensable portable device, thanks to its relative convenience and functionality, this type A computer becomes even more popular in cases where it does not require any additional equipment at all. For example, in order not to buy a separate mouse and not carry it everywhere, each laptop has a special touch panel built into it, which the user uses to control the laptop or netbook with his finger. I didn't do it in vain small introduction, because sometimes the user simply does not know what it is called. In this article, we will talk about what to do if the touchpad on a laptop does not work. The topic is very common on the Internet and undoubtedly relevant. I will tell you about the most basic defects that can prevent the panel from working. The conversation will concern both hardware and software.

Windows setup

First of all, decide what you understand in your situation by the phrase “the touchpad is broken.” Perhaps you just mean its unstable operation: small lags, cursor deviations, variable responses to finger movements. And sometimes the touchpad may become unstable because your hands are wet or greasy after eating. But if you touched the touchpad with greasy hands, be sure to take a clean napkin and wipe the touchpad itself with it. Variable work may also be associated with incorrect settings on Windows. Go to “Start” - “Control Panel”. In the “View” item, at the top right, set the value to “Small icons” and select “Mouse” from the list presented.

Here you can change the pointer speed in the “Pointer Options” tab. If your settings specify too low a speed, then there will be difficulties when moving the pointer.

Don't forget to save after making changes. By the way, if the problem is related to certain gestures not working (for example, moving two fingers apart from each other - zooming), you just need to download the drivers from the official website of the laptop manufacturer. To do this, go to the website, look for your laptop model and download drivers.

How to enable the touchpad

The following situation is associated with the complete lack of response of the touchpad to any actions. Most likely, it turned out to be disabled for you. There are several ways to activate it. In the case when your laptop has a special button for turning on the touchpad, you don’t even need to think too much. Click it and everything will work.

Try also using the system combination with the Fn key and one of F1 to F12. Important! In order not to accidentally disable any important function by pressing the F1-F12 keys, it is best to pay attention to these keys and the images that are printed on them. Find where the finger or square with a cross is drawn.

On some laptops, when you disable and enable the touchpad, you can see an image on the desktop, from which you can understand what you have just done. Disabled or enabled the touchpad.

If you have a computer mouse connected in parallel via USB, try disconnecting it, as some laptops have an automatic function to turn off the panel when the mouse is connected. There is also a method to enable the touchpad through the BIOS. To do this, go there (when you turn on the computer, press F2, or F8, Esc, or Delete), go to the “Advanced” and “Internal Pointing Device” tab, set it to Enabled. After that, do not forget to save the changes you made to the BIOS.

This method is suitable for those users who install Windows on a laptop, but the touchpad does not work. Of course, you can use a mouse, but if you don’t have one, these settings will help you finish the job you started - install Windows or any other system. If the question of why the touchpad on a laptop does not work still remains unanswered, then most likely the problem is related to some mechanical damage. Here the best solution will take the precious device to a service center, because it is strictly not recommended for users without experience to even open the laptop.

Something else you should know is how to check whether the system can even see your touchpad or not. So, let's find out: go to “Start” - “Control Panel” - “Device Manager”. We are looking for the “Mice and other pointing devices” tab. Disconnect all computer mice from the laptop. The name of the touchpad should be displayed there.

If you didn’t see anything, or the “Mice and other pointing devices” subsection is completely absent, then the problem with the drivers that you should have installed at the very beginning of the article or, as I said earlier, is related to the hardware. You will have to disassemble the laptop, and this is best done by specialists in this field.

Reset settings to default and check if the touchpad is enabled

It is possible that the program or utility settings are not selected correctly. To check this, let's reset the settings. Go to "Control Panel".

Choosing a candy bar

All-in-one touch screens - types, settings, malfunctions

The all-in-one computer screen is one of its main advantages. All-in-one PC screen sizes range from 15 to an impressive 27 inches, and are able to satisfy the needs of any user. If you have chosen an all-in-one PC as a means of entertainment and gaming, the size and quality of the screen plays a vital role, the ideal candidate for you would be powerful gaming all-in-one PCs with large screens and high-quality matrices. For business and unpretentious users, machines with medium diagonal screens (17-20 inches) and average matrix parameters are suitable; you don’t need to overpay for something you don’t need and it’s still not noticeable to the eye.

A synthesizer on a candy bar computer screen, let's play?

Big touch screen- this is what sets all-in-one computers apart from other large electronics, and if the touch screen is in mobile devices has become a familiar thing for us, for large screens touch technology is new. Other names used to refer to a touch screen: Touch Screen, Touch Panel, touch panel.

What is a touch screen for?

First of all, the sensor is a means of controlling the interface; many operations have been simplified or reduced in the number of actions thanks to touch control. Touch control is convenient and clear, intuitive, managing programs has become easier, and more multimedia capabilities have appeared.

For the gaming industry, a touch screen is simply a godsend; it means new directions and types of games, greater immersion in game process, greater interactivity. There are not many games for the sensor yet, but active work in this direction is undoubtedly underway.


Touch game

Which screen type is better?

The best in terms of picture quality and viewing angles will be a screen on an IPS matrix; when viewed from above and below at an angle, the colors are not distorted, the contrast only drops slightly, the black color looks deep, dark, and the white also has no extraneous shades. On other types of matrices, PVA or MVA, you can also achieve almost the same quality as on IPS matrices. More simple screens, at large viewing angles, the contrast and richness of the picture are lost, but on the other hand, we almost always look straight at the screen, in this case the picture is good, and the price of monoblocks with these types of matrices is lower. Here it is worth thinking, is it worth overpaying?

Typically, the characteristics of a monoblock do not indicate the type of matrix and its quality can only be determined by eye or in comparison with other devices whose screen parameters are known, such as monitors or laptops. There are also glossy and matte screens, the former give glare from lighting, especially in the sun, matte screens do not glare, but are much less common than glossy ones, for some reason manufacturers mainly produce monoblocks with glossy screens, the reason remains a mystery. If you have a choice, of course take a candy bar with a matte screen.

Monoblocks with IPS matrix (matte/glossy)

List of all-in-one computers with IPS matrices, indicating the type of coating (matte/glossy) and other screen characteristics.

Monoblock model Matrix type Permission Diagonal Coating
HP EliteOne 800 All-in-One IPS 1920 x 1080 23"" matte
HP ProOne 600 G1 All-in-One IPS 1920 x 1080 21,5"" matte
Acer Aspire Z3-615 IPS 1920 x 1080 23"" glossy
Lenovo ThinkCentre All-In-One M93z IPS 1920 x 1080 23"" matte
Lenovo ThinkCentre M92z IPS 1920 x 1080 23"" no data
Apple iMac 21.5 IPS 1920 x 1080 21,5"" glossy
Apple iMac 27 IPS 2560x1440 27"" glossy
Lenovo B50 IPS 1920 x 1080 23,8"" glossy
Lenovo B750 IPS 2560x1080 29"" glossy
IPS 1920 x 1080 23"" glossy
HP ENVY Beats Special Edition IPS 1920 x 1080 23"" no data
ASUS All-in-One PC ET2322INTH IPS 1920 x 1080 23"" glossy
Dell Inspiron 23 5348 IPS 1920 x 1080 23"" matte

How to enable/disable the touch screen on an all-in-one PC

There are situations when it is necessary to disable the sensor on the all-in-one screen, see the instructions below for how to do this.

In order to disable the touch screen, we will use the standard settings in Windows. Click Start > Control Panel > Browse by Category > Pen and Touch. In the dialog that opens, select the "Touch" tab. To disable the touch screen, uncheck "Use finger as input device", to enable it, check the same box and press "OK" to confirm and save the operation.


Pen and touch input

Use your finger as an input device

Unfortunately, in Windows 8 there is no setting to disable the touch screen, but you can disable it in another way. Go to Device Manager > HID Devices > HID Compliant Touch Screen, right-click and select Disable. In the dialog box asking about disabling, select “Yes”.


HID compatible touch screen, disable

This way, you can disable or enable the touch screen not only on your all-in-one PC, but also on other Windows devices, such as touchscreen laptops or tablets.

Use an all-in-one PC as a monitor

In some cases, for example connecting a game console, system unit, laptop or just need a second monitor, there is a need to use an all-in-one computer as a monitor, the question arises: can AIO work as a display and if so, how to do it?

Yes, you can connect a monoblock as a monitor if the monoblock has an HDMI INPUT (HDMI-in). Connection diagram using hdmi cable elementary: the cable from the system unit comes out of the HDMI-OUT port and is connected on the monoblock to the HDMI-IN port. Next, switch the All-in-One PC to signal receiver mode; there must be a special button or setting. And that’s it, you can enjoy the picture from an external source, simply and easily!


Make sure that the monoblock has an HDMI INPUT port, otherwise you won’t be able to connect it as a monitor

Just remember that a monoblock will consume the same amount of electricity, that is, significantly more than a monitor of comparable sizes, and constantly using a full-fledged computer as a monitor is at least impractical.

The all-in-one display does not turn on, possible reasons

The display of the all-in-one computer does not turn on - the screen is black, but the computer is working, the noise of the fans is heard, the lights are on, the disks are spinning, this is how you can describe the malfunction of the display of the all-in-one computer. There can be many reasons, let’s consider the most possible of them.

  • The problems are related to the operation of the computer’s video card; the video card is not working correctly, for example, the power cord has come loose or the card has partially come out of the slot or is not working at all. Try replacing it with a new or proven working one.
  • Perhaps it’s a matter of refusal or incorrect BIOS operation computer. To solve the problem, you should perform a BIOS reset procedure, usually this requires pressing a certain key combination at boot. Each manufacturer may have its own settings for this function; check on the official websites of the companies.
  • Another one possible reason- the wire has come loose from the video card to the all-in-one monitor, whether this is true or not can only be determined visually by disassembling the all-in-one and carefully inspecting the wires.
  • And the most unpleasant reason for the breakdown is that the matrix control electronics have broken down, roughly speaking, the screen itself has become covered, something happened to the matrix, just take it for repairs to replace the microcircuits, maybe they will help.
  • It also happens that the monoblock shows White screen, there may be a problem with poor contact of the cable or its complete malfunction, or it could be a problem with the matrix control electronics.

Cleaning the all-in-one screen and body

Cleaning the all-in-one computer screen, as well as the entire AIO PC in general, should be done regularly. Since the components of the all-in-one computer are placed in a small space, in such cramped conditions, if contaminated with dust, problems with cooling the all-in-one may begin, the processor and video card may overheat, and the all-in-one screen will also heat up, which can lead to unstable work and even breakdown.

To clean the all-in-one screen, do not use products such as alcohol, other alcohol-containing products, acetone, soda, window cleaners, powder products, etc. It is best to use special products for caring for monitors - gels, foams, aerosols, wipes with fillers, which can be purchased at computer stores. The simplest and most accessible remedy is a soap solution in warm water, wipe the display with it, then rinse with water and dry with a dry cloth.

Cleaning the case can be divided into two stages, the first is regular quick cleaning, just run a vacuum cleaner through all the holes and crevices, trying to suck out everything that is possible. The second is general cleaning, disassemble back cover monoblock and also vacuum everything thoroughly, this should not be done often, once every six months to a year. And don’t forget to wipe with a damp cloth in both cases.


General cleaning of the monoblock

© All-In-One PC Club

A touchpad or touchpad on a laptop is similar to a computer mouse. Playing games using the touchpad is inconvenient, but for surfing the Internet and performing simple actions, the touchpad is quite enough. Today we will talk about why the touchpad on a laptop may not work.

The touchpad does not work - what should I do?

If on Lenovo laptop If the touchpad has stopped working, you can try to solve the problem in several ways.

Touchpad disabled

To enable the touchpad you need to use key combination FN+F8/F5. If this does not help, then read the information below.

Incorrect drivers

You need to go to “Device Manager” and see how the touchpad is displayed in the list. If there is a Exclamation point, this means the touchpad is not working correctly and you need to install a new driver package. You need to look for them on the official Lenovo website.

Using BIOS

The touchpad can be disabled in the BIOS settings. You need to activate the “Internal Pointing Device” item, save the changes and restart the laptop. If this was the problem, then the touchpad on the laptop should work.

Changing settings

Make sure that the touchpad settings are set to normal value for the "Sensitivity" parameter and that the device status is "Operating normally".

Disable the mouse

If a USB mouse is connected to your computer, disconnect it, as this may cause a conflict between devices.

If none of the methods described above helped, then most likely the touchpad is faulty. You need to take it to a service center, whose specialists will find out why the touch panel does not work.

In most cases, you can enable the touchpad yourself. And only if it breaks, you will have to resort to the help of qualified craftsmen.

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