Large quantity users encounter problems with the Services application Google Play" At the same time, a message appears on the screen: “The Google Play Services application has stopped” or “The Google Play Services application has crashed.”
"Google Play Services" is a system application that has many functions, from updating applications to Play Market before synchronizing all Google services on the device. In other words, without Google Play services, normal operation of the device is impossible.If the Google Play Services app is not updated to latest version or its operation has failed, you will not be able to update applications in the Play Market.
Despite its importance, errors often occur in the operation of Google Play Services for various reasons. You can try to get rid of them using the methods given below.
The Google Play Services application has stopped. How to fix it?
The video below shows the implementation of the described methods.
Method 1: Set the correct date and time.
An incorrectly set date and time may cause problems with Google Play Services. To set the current time you need:
1) go to "Settings" to section;
2) disable function "Auto time detection"(it may also be called "Network time zone");
3) install correct date And time, and also choose your time zone;
4) after setting the time reboot your device.
Method 2: Enable permissions for "Google Play Services".
Permissions give the app permission to perform certain functions on the device. If any application has not received the required permission, it may cause errors. In order to enable permissions for Google Play Services you need to:
1) go to "Settings" and press "Application Manager";
2) in the list of applications you need to select "Google Play Services" and go to the section "Permissions";
3) in order to get rid of the error, all permissions are needed turn on.
Method 3: Clear the cache and remove Google Play Services updates.
Information in the cache can also cause errors in the operation of the Google Play Services application. To clear the cache and remove updates:
1) go to "Settings", go to "Application Manager" and select a tab "All";
2) find in the list "Google Play Services" and going to the section "Memory" click "Clear cache";
3) to remove updates, go back one step, click the button "Stop" and confirm the action, and then going to "Options" select "Uninstall updates".
If your device has buttons "Stop" and/or "Uninstall updates" are not active, go to the section and disable the function "Find device" associated with "Google Play Services". To do this you need:
1) go to "Settings";
2) select item "Lock screen and protection" or "Safety";
3) press "Other security options", and then ;
4) now you need press the switch opposite the function "Find device" and confirm the action.
After uninstalling app updates "Google Play Services" the system will prompt you (in the notification panel) to update its version to the current one, which is what you need to do.
Method 4: Clear the application cache " Google Services Framework" .
Additionally, you can also clear the Google Services Framework application cache. To do this:
1) go to "Settings", go to "Application Manager" and select a tab "All";
2) go to "Options" and enable the function "Show system applications"(if necessary);
3) select from the list;
4) go to section "Memory" and press "Clear cache".
Another effective way to get rid of the error, consists of downloading and installing the Google Play Services application from third-party sites through a browser. All you need to do is open your browser and enter the appropriate query into the search bar. You can download applications from any site you trust. Use a well-known website for these purposes, for example, Trashbox.ru. When downloading the application, pay attention to the supported Android version(it must match the one installed on your device), as well as the absence of viruses in the application.
Method 6: Reset your device to factory settings.
If none of the previous methods worked, perhaps resetting to factory settings will help you. However, remember that Performing a factory reset will erase all data on your device. To perform a reset:
1) go to "Settings" and go to the section "Backup and reset".
2) at point "Reset" click (the names of the items may differ) and confirm the action.
After following the methods described above, the error with the message: “The Google Play Services application has stopped” should no longer bother you.
Almost every user of Android devices encounters system application errors sooner or later. And one of the most common and difficult to fix is an error in the Google Play Services application. Most often it occurs after some user action, but sometimes it occurs spontaneously and unexpectedly, as if out of nowhere.
Today we’ll talk about the causes of the Google Play Services application error and what to do to fix it.
What are Google Play Services
Methods for eliminating errors: from simple to complex
The solutions are listed in order of ease of implementation. If one doesn't help, move on to the next. Or immediately do what you consider most appropriate in your situation.
Setting the date and time
Incorrect settings date and time on the device lead to failures in launching many applications, not only Google Play Services. Also, problems often arise with access to Internet resources.
To fix the error, launch “Settings” (Options) on Android, open the “System” section and the “Date and Time” subsection. Set the required indicators manually or synchronize the time over the network.
Clear cache and data from Google Play Services and related apps
Launch “Settings”, go to the “Device” and “Applications” sections. Find among them:
- Google Play Services.
- Play Store.
- Google Services Framework.
Open their properties one by one, click “Stop”, then “Clear cache” and “Erase data”. If the problem occurs after updating these applications, uninstall the updates. Reboot your gadget.
Transferring Google Play Services from SD card to device memory (root)
If some of the applications on your phone or tablet are located on the memory card, it is possible that Services also ended up there. If this is the case, transfer them back to the device memory - to the system or user programs folder. To do this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or analogs.
Uninstalling recently installed apps
If the crash occurs after you installed one or more new applications, try uninstalling them one by one. After each removal, reboot your device.
Checking for viruses and cleaning the hosts file
An unexpected, spontaneous error in Google Play Services and other system applications may be a sign of a virus infection on the device. Especially if it is accompanied by such characteristic symptoms as:
- battery drains too quickly;
- unexplained shutdowns of functions, most often related to security, as well as the inability to change system settings;
- inaccessibility of some resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirection to other sites;
- advertising on the device desktop that is not related to applications;
- spontaneous installation of programs you don’t need and the inability to remove them;
- hidden calls and SMS messages to unknown numbers;
- disappearance of funds from the balance of the phone and electronic wallets;
- sudden removal or malfunction of the antivirus.
Our site has already told you. But sometimes just removing the malware is not enough, especially when the device is rooted. If the virus makes changes to system files and settings, then they, as a rule, are saved and operate even in the absence of the root cause.
Some malware writes entries to the hosts file, which, just like on a computer, stores IP addresses and associated website names. These entries can also cause a Google Play Services error, so after scanning for viruses, regardless of whether they were found or not, you should check the hosts.
User access to the hosts file is only possible on devices where root is obtained. In addition, you will need an explorer application with access to system directories, like Root Explorer or Total Commander. Required file is located in the /etc folder and has no extension. To open and make changes to it you will need anyone text editor.
Hosts file consists of a comment block, the lines of which begin with the # sign, and a records block. Comments don't affect anything - it's just background information, and the records tell the device which IP address to look for a particular site on the Internet.
Initially, the second hosts block contains a single entry - 127.0.0.1 localhost, which means that this IP belongs to the device itself. And it will look for all sites mapped to 127.0.0.1 on itself.
If you see anything other than "127.0.0.1 localhost" in the entry block, remove it.
After saving the file and restarting the device, the Google Play Services error often disappears.
Deleting and re-creating a Google account
They are described in detail in another article on the site, so we will not repeat them. After deleting, create on the device new account, and then clear the cache and data of Services and related applications again, as described above.
Reinstalling Services (root)
Reinstallation helps fix an error that occurred after updating Google Play Services or installing the wrong version after manual removal. It is better to download the file suitable for your device from here, since the link contains old, obviously stable versions (how to determine yours, see the section on the causes of the error).
After downloading, the apk file of the application should be placed in the /system/app (/system/priv-app) or /data/app directory using the same Root Explorer or Total Commander. Next, don’t forget to give it permission to read and write (on Root Explorer this is done by touching the button circled in the screenshot so that it switches from R/O to R/W) and run the installation.
After rebooting the device, most likely the error will no longer bother you.
By the way, if the problem arose after updating the Services, it may recur as soon as the device downloads new version from Play Store. Therefore, you may have to disable the installation of its updates. In any case, until the true culprit of the situation becomes clear.
Factory reset and flashing
If all your attempts to resolve the error have failed, your last resort remains - reset android to factory settings and flashing. Resetting is a fairly effective solution for all sorts of system problems, but it will not have the desired effect on rooted phones and tablets. Additionally, you will lose your personal files and settings. Use it only on non-rooted gadgets and only when you have tried everything more simple ways.
The reset function is available through the “Settings” application - section “System” - “Recovery and reset”, as well as through the Recovery menu, the method for opening which is usually given on the websites of mobile devices of various brands.
Reflashing a device on Android is equivalent to reinstalling it operating system on a computer, that is, this is the most radical solution of all that exists. It doesn’t matter to her whether the device was rooted or not. After flashing, you will receive a pristinely clean system, errors will remain a thing of the past, but you will have to configure and get used to it all over again.
operating room Android system has been successfully developing and improving for almost ten years. However, problems still appear from time to time, even taking into account the fact that hundreds, or even thousands of people are working to get rid of them. As you understand, today we will tell you what to do with the message “An error occurred in the Google Play Services application.” To be honest, there are plenty of options for solving the problem, but in this article we will analyze only the main ones that we encounter most often.
What to do if the Google Play Services app crashes
I would like to immediately note that with this error, not only this application can crash, but also any other one, if it is in any way connected with Google Play Services. In general, such problems are divided into two types:
If the error is indicated, this makes our task easier - identifying it is much easier. Consequently, elimination will take less time. But first, we want to tell you how to deal with the problem if there is no error code. So let's get started:
Next you should check whether this error again or managed to get rid of it. If all else fails, move on to plan B: 
This time the problem should be solved. Most likely, when you log into Google Play, the above-mentioned application will ask for permission to update - this is normal, because we have just deleted these same updates. For correct operation In the future, we recommend that you update it.
Error 403: how to fix it
You are lucky if you have this particular type of error. The fact is that it can be solved as simply as possible. This occurs when purchasing applications from users who use two or more Google accounts.
The solution is simple: tap the “Buy” button again and the error will disappear. You may have to repeat the procedure a couple of times.
As you can see, there is nothing complicated. It will be a little more difficult for those who experience 901 errors.
Getting rid of error number 901
It is most often encountered when working in a browser or while downloading applications from the official store - Google Play. The problem is that the authentication ends abruptly Wi-Fi networks. There are several ways to solve this:- Clear the Google Play Services app cache. You already know how to do this from the very first instructions described in this article.
- Reconnect to this or another Wi-Fi network.
- Use to open a page in a browser or download a mobile data application.
If you receive the message “An error has occurred in the Google Play Services application” with a number not described in our article, then it can be solved in the same way - by clearing the cache, deleting updates, or reconnecting to the Wi-Fi network, as described above.
When trying to make a call, create a contact, or after the call ends, Android users receive the error “Phone application has stopped.” This crash occurs most often on Samsung devices (Galaxy, Note, A5, S5, S4, etc.). In this article we will try to touch on all the points that will help fix this failure.
Reasons for stopping the application
The error itself is very common, but there is no single source of the problem. In different cases, the cause may be firmware update curves, an operating system clogged with garbage, or a glitch in the Phone application itself. Less often, failures occur due to virus programs, which are now in abundance. A separate case may be incorrect time and date settings that conflict with mobile network data.
Crash in the “Phone” application on Android
Fixing an application crash
Depending on the manufacturer or firmware version, this error may have a different name. For example, in Lenovo the process turns out to be faulty com.android.phone, and in models with Android 7.0 it is indicated “The Phone app has crashed”(BQ, Vertex, OUKITEL). In any case, the solutions to these problems are similar. Try to complete all of the following point by point.
No. 1 Checking the date
First of all, reboot your phone by removing the battery and SIM card; the failure may be isolated. Next, check that the date and time settings in the device are correct, try unchecking auto-detection. Then check to see if the problem will go away.
No. 2 Software update
Also check that your Android has all the latest system updates. To do this, open "Settings" – “About the device” – “Software update”. Click “Update”, to check the relevance of the firmware. It is advisable to check the box next to auto-update.
No. 3 Resetting the data
The next step will be the usual reset of information for the same system programs. To do this, open "Settings" – “Application Manager”– tab "All". There look for all active processes "Telephone", open them and reset the cache, data and stop. After all resets, reboot your smartphone.
By the way, read this article too: Review Lenovo smartphone S660
#4 Cleaning and checking your smartphone
- If the above doesn't help, try cleaning your device. First, remove all unnecessary software. It happens that the “Phone” application conflicts with a certain program. Reinstall other third-party software - instant messengers, photo editors, media players, etc. Here we need to talk about the enumeration method.
- Be sure to scan your device with a mobile antivirus. Now there are plenty of them in the Play Market - Dr.Web Light, Kaspersky, ESET, AVG, 360 Security, Avast, etc. Use them to perform a deep scan.
- Apply a tool to remove cache and residual files from Android. For example, Samsung provides the Smart Manager option for this.
#5 Use alternative options
In itself, the “Phone” application is a system option. However, it can be replaced with completely worthy third-party analogues. Again, in the Market the choice of “dialers” is quite large -
Even if Android is amazing, it is not 100% stable. From time to time you may encounter some problems, small and big.
One such problem is a notification popping up on the screen that says . This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few methods you can use to solve this problem.
1. Soft Reset
Sometimes an app crash is a one-time occurrence, and performing a soft reboot will help resolve the issue. Soft Reset means turning off the device, keeping it off for a few seconds, and then turning it on.
Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.
2. Forced stop
Force stop means forcefully closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the application to close:
You may like:
- Go to your phone’s “Settings”
- Go to “Applications”
- Find the app that is behaving strangely or closing on its own
- Open it up
- Click “Force stop”
Your application should now work fine.
3. Delete application cache or application data
Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on “Clear cache”.
If the problem is not resolved, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have backup data. To remove application data, open the application in Application Manager and click on “Clear data”.
4. Uninstall and reinstall the application
Sometimes deleting the app and reinstalling it from the Play Store may also solve the problem, given that the app is not a system app.
5. Clearing the system cache
If this problem occurs in multiple applications, that is, multiple applications stop on their own, you may need to clear the system cache. Here's how to do it:
- Turn off your phone
- In this step you need to go to recovery mode, the login method may vary depending on the device model, for example, Samsung allows you to do this with the following key combination: simultaneously press Volume up+Power+Home button
- If you did everything correctly, you should be in the recovery mode menu
- Use the Volume key to switch between menu sections. Find “Wipe Cache Partition”
- Press the Power button to confirm the action
- Once the cache is cleared, select "System Reboot", press the power button again
6.Factory Reset
If the above methods do not solve the problem, you may have to perform a factory reset.
Before performing a factory reset, make sure that all your data is backed up as you will lose all data after a factory reset.
To perform a factory reset, go to your phone's settings, then to “Archive and reset”, which is in the subposition “Personal” or “ Accounts” (it’s different for everyone), then press the button “Data reset”. This should surely fix the error “Sorry, the application has stopped”.
Instructions
