Recovery of verbatim 8gb flash drive. Recovering a flash drive: identifying the controller, flashing the flash drive firmware. What signs of life might there be in a USB drive?


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This page contains information about installing the latest Verbatim USB Flash Drive driver downloads using the Verbatim Driver Update Tool.

Verbatim USB Flash Drive drivers are tiny programs that enable your USB Flash Drive hardware to communicate with your operating system software. Keeping your Verbatim USB Flash Drive software up to date prevents crashes and maximizes hardware and system performance. Using outdated or corrupt Verbatim USB Flash Drive drivers can cause system errors, crashes, and cause your hardware or computer to fail. Moreover, installing the wrong Verbatim drivers can make these problems worse.

Advice: If you are not sure how to update Verbatim device drivers manually, we highly recommend downloading the Verbatim USB Flash Drive Driver Utility. This tool will automatically download and update the correct Verbatim USB Flash Drive drivers, preventing you from installing the wrong USB Flash Drive drivers.


About the author: Jay Geater is President and CEO of Solvusoft Corporation, a global software company focused on innovative service programs. He has a lifelong passion for computers and loves everything related to computers, software and new technology.

Good day!

If your flash drive begins to constantly fail: it cannot be formatted, when connected to a computer it often freezes, when copying files to it errors occur, but it has not been subjected to mechanical stress - there is a CHANCE for restoring its functionality!

It would be nice if, when connecting a flash drive, it was at least somehow detected, for example: a connection sound is made, the flash drive is displayed in "my computer", the LED on it blinks, etc. If the computer does not see the flash drive at all, then first I recommend reading this article:

In general, give universal instructions, how and with what program what to do to restore a flash drive - impossible! But in this short article I will try to give an algorithm that will help even novice users to understand the problem and solve it.

Restoring a flash drive // ​​step by step

Controller Model Definition

By the will of fate, it turned out that I had one flash drive, which Windows refused to format - an error occurred "Windows can't complete formatting". The flash drive, according to the owner, did not fall, no water got on it, and in general, it was handled quite carefully...

All that was clear after examining it was that it was 16 GB, and its brand was SmartBuy. When connected to a PC, the LED lit up, the flash drive was detected and visible in the explorer, but it did not work properly.

SmartBuy 16 GB - "experimental" non-working flash drive

To restore normal operation of the flash drive, you need to reflash the controller chip. This is done with special utilities, and for each type of controller there is its own utility! If the utility is chosen incorrectly, then with a high degree of probability you will completely ruin the flash drive... I’ll say even more, for one model range flash drives - there may be different controllers!

Each device have their own unique identification numbers - VID and PID , and the flash drive is no exception. To select the correct flashing utility, you need to determine these identification numbers (and the controller model based on them).

One of the most simple ways find out the VID, PID, and model of the flash drive controller - use this special utilities. One of the best of its kind is .

Flash Drive Information Extractor

A small free utility for getting maximum information about a flash drive. No need to install it!

The program will determine the model of the USB flash drive, model and type of memory (all modern flash drives are supported, at least from normal manufacturers)...

The program will work even in cases where the file system of the flash drive is not detected, or when the computer freezes when connecting the media.

Information received:

  • controller model;
  • possible options for memory chips installed in the flash drive;
  • type of installed memory;
  • maximum current consumption declared by the manufacturer;
  • USB version;
  • the full physical volume of the disk;
  • disk space reported by the operating system;
  • VID and PID;
  • Query Vendor ID;
  • Query Product ID;
  • Query Product Revision;
  • Controller Revision;
  • Flash ID (not for all configurations);
  • Chip F/W (for some controllers), etc.

Important! The program only works with USB flash drives. MP3 players, phones and other devices - it does not recognize. It is advisable, before starting the program, to leave only one flash drive connected to the USB ports, from which you want to get maximum information.

Working with Flash Drive Information Extractor

  1. We disconnect everything that is connected from the USB ports (at least all drives: players, external hard drives, etc.).
  2. Insert the flash drive to be repaired into the USB port;
  3. We launch the program;
  4. Press the button "Get information about the flash drive" ;
  5. After some time, we get maximum information about the drive (see screenshot below).
  6. If the program freezes- don't do anything and don't close it. Remove the flash drive from the USB port after a couple of minutes, the program should “hang” and you will see all the information that it managed to pull out from the flash drive...

Now we know the information about the flash drive and we can start searching for the utility.

Information about the flash drive:

  • VID: 13FE; PID: 4200;
  • Controller model: Phison 2251-68 (second line in the screenshot above);
  • SmartBuy 16 GB.

Addition

You can reliably determine the controller model if you disassemble the flash drive. True, not every flash drive case is collapsible, and not every one can be put back together later.

Usually, to open the casing of a flash drive, you need a knife and a screwdriver. When opening the case, be careful not to damage the inside of the flash drive. An example of a controller is shown in the screenshot below.

Disassembled flash drive. Controller model: VLI VL751-Q8

Addendum 2

You can find out the VID and PID of a flash drive using the device manager (in this case, you don’t need to install anything). True, in this case we will not recognize the controller model, and there is some risk that VID and PID it will not be possible to accurately identify the controller. And yet, suddenly the above utility freezes and does not provide any information at all...


How to find a utility for flashing a flash drive

Important! After flashing the flash drive, all information on it will be deleted!

1) Knowing the controller model, you can simply use search engines (Google, Yandex for example) and find what you need.

The operating algorithm is as follows:

  1. We go to the site:
  2. Enter yours VID and PID into the search bar and search;
  3. You'll likely find dozens of lines in the results list. Among them you need to find a line that matches: controller model, your manufacturer, VID and PID, flash drive size .
  4. Further in the last column you will see the recommended utility. By the way, please note that the version of the utility also matters! All that remains is to download the necessary utility and apply it.

After you find and download the required utility, run it and format the media - in my case, you only had to press one button - Restore .

Formatter SiliconPower v3.13.0.0 // Format and Restore. An end-user utility designed for both low-level and high-level (FAT32) formatting of flash drives on Phison controllers of the PS2251-XX line.

After a couple of minutes of blinking the LED on the flash drive, it began to work normally, messages from Windows about the impossibility of formatting no longer appeared. Result: the flash drive was restored (became 100% working) and given to the owner.

That's all, actually. I would be grateful for any additions on the topic. Good Luck!

Flash drive recovery Verbatim Store N Go is a hot issue these days. The products of this company are of very high quality, but sooner or later they may fail. USB storage devices, similar hard drives, store all their data in memory, their size can be 8Gb, 16Gb, 32Gb or more. Subsequently operating system can retrieve these files if it gains access to them. Any time a USB drive becomes damaged or unresponsive, you can use data recovery software.

There are many reasons why information on a flash drive may be inaccessible to the user. If the drive was improperly disconnected from the port, this could result in file corruption. Other possible reason information corruption is incorrect data in the main boot entry(Master Boot Record), Partition Boot Record (PBR), or directory structure on the USB drive.

There are other reasons why a flash drive refuses to work. Failure can occur due to physical or logical damage. The most common hardware and physical problems include broken connectors, dead file stores without power, broken chips, etc.

Stellar Partition Recovery Application

A user who has already recovered disk devices knows that using special software you can try to solve simple and complex problems associated with data loss. You can download such a program for free and install it on your computer to scan devices and recover files. The first thing you can try is Stellar Partition Recovery software, which scans large USB drives for inaccessible or formatted files.

To recover data from a damaged or inaccessible flash drive, you need to follow these steps:

  • download and install Stellar Phoenix Windows Data Recovery Professional;
  • connect the problematic one USB disk, which you are trying to restore;
  • in the Select Location section, the device will be designated by a specific letter (D, E or any other);
  • select the drive and click the Scan button for the software to begin the scanning process;
  • the application will examine the media and display a list of all files to be recovered so that they can be previewed;
  • Choose all necessary files and folders, then click the Recover button.

Physical damage to the device

A user who has already recovered data from an inaccessible USB drive knows that they first need to determine the exact cause of problems when trying to read information on a flash drive. If a physical malfunction occurs, such as a breakdown of a connector, microcircuit or NAND memory chip, this means that the failed element needs to be repaired or replaced.

Trying to do these steps yourself may make the situation even worse. In such cases, it is recommended to entrust the work to experts.

You can contact any company that specializes in restoring drives after physical damage. Technicians will be able to repair damaged equipment using special tools and software.

  • "Please insert a removable disk";
  • “The USB device is not recognized or is faulty”;
  • "You need to format the drive before using it."

If the silver connector of the flash drive is damaged or the chip fails, this often leads to a power outage to the device. In this case, the board may need to be repaired. It is not recommended to do this yourself, since you may lose access to the file storage of the flash drive if it fails. This will reduce the likelihood of successful data recovery or even eliminate it completely. To eliminate the above physical malfunctions, you need special equipment and experience, so it’s better to entrust this matter to professionals.

Software errors

The “please insert a removable disk” error occurs when the flash drive controller software is corrupted. This can also happen if there are problems with the NAND memory. The above error may be caused by low quality chips. The disk's condition deteriorates if it is read and written too frequently.

The error indicates that there is a problem with the NAND memory chips. The metadata has been corrupted or erased, rendering the drive unreadable. As a result, every time the user tries to access information, he receives a message: “Please insert a removable disk.” If you try to check the size of the disk, its capacity may be 0 Mb instead of the declared 16Gb.

When the Verbatim flash drive is not recognized by the system in normal mode, it can be seen if you open the “Device Manager” and go to the “Disk Devices” section. In this case, the letter that was previously used to designate a flash drive can be changed. In this case, you need to find specialists who perform data recovery on USB devices.

If some logical or software errors, then they can be easily fixed, regardless of the number of GB available. You will need to restore the file structure so that the flash drive can be used again. To scan your drive for problems with using Windows, you need to follow these steps:

  • insert the drive into USB port;
  • right-click on the removable disk icon and open “Properties”;
  • click the “Check Now” button;
  • get the options “Automatically fix file system errors” and “Scan and try to repair bad sectors”;
  • select 2 of the above options at once;
  • Click “Start”, which will start the scanning mode;
  • Click “Close” after the process is completed.

If you are using Windows 7, you can follow these steps to restore your drive:

  • insert the removable disk into the USB port;
  • open “My Computer”, “Removable Disk”;
  • right-click on the “Removable disk” icon and open its properties;
  • go to the “Tools” tab;
  • click the “Rebuild” button;
  • wait for the scanning process to complete and then close the window;
  • Right-click on the flash drive icon and select “Eject,” after which you can remove the device from the USB port.

What to do when the device is not detected?

To fix a flash drive that is not detected, you need to follow these steps:

  • open “Start”, “Control Panel”, “Device Manager”;
  • open the list next to the “Disk devices” option;
  • on the flash drive there will be an icon depicting a down arrow, which you should click on 2 times and select “Enable device”;
  • click “Next” 2 times in a row;
  • Click "Done".

To format a removable drive, you need to select a file NTFS system. After this, you should repeat the process, but using FAT32. If the flash drive is not recognized, you need to check the USB port. In some cases, the problem may not be with the drive itself, but with the slot into which it is inserted. Before you start trying to repair your flash drive, you should make sure that the USB port is working properly.

To check the functionality of the connector, you need to remove the removable disk, restart the computer and connect the device again. It is quite possible that after this the flash drive will work. Sometimes it happens that 1 of the USB ports on the computer is faulty, but all the others are working fine. You should carefully check each connector on your PC. It is also recommended to try reading the flash drive on another computer.

Hi all! It’s not for nothing that I decided to write an article on how to flash a flash drive – I have experience. Yesterday I restored my flash drive Kingston DT Elite 3.0 16GB. Everything worked out, and I thought, why not write similar instructions, and tell me what to do and how to do it, in order to give the flash drive a new life :).

Nowadays, probably every house has a flash drive and very rarely just one. It’s convenient to transfer information onto them, they’re beautiful, and besides, they’re not expensive these days. But very often USB drives fail. If we talk about why this happens, then we ourselves are in first place. Do you always do a safe removal of your flash drive? So I rarely do. There may, of course, be other reasons why flash drives simply “die”.

One point needs to be clarified here. It happens that the flash drive really “dies”. In this case, it is impossible to restore it. At least at home. But if the USB drive shows at least some signs of life when connected to the computer, then you can try to restore its operation using the controller firmware.

What signs of life might there be? USB storage?

  • When you connect the flash drive to the computer, the computer signals that the device is connected - that’s good.
  • At Windows connection ask to format the removable drive (but during the formatting process there are problems and errors such as “Windows cannot complete formatting”).
  • The flash drive is detected and visible in Explorer, but when you try to open it, the message “Insert disk...” appears.
  • Errors occur when copying information.
  • Very slow speed of writing/reading information.

If there is valuable information on the flash drive, then you can try to restore it before and after the firmware. This can be done using different programs. I advice Recuva, here is the article but there are many other good programs.

If the information is very valuable, then it is better not to do anything yourself so as not to make it worse. Contact special service centers who are engaged in information recovery.

Let's now look at the entire process of flashing the controller using a real example, using my Kingston DataTraveler Elite 3.0 16GB flash drive as an example. My flash drive broke down. It’s interesting. I needed to upload files to it and delete those that had already been recorded. I connected it to the computer and started deleting the folder. But the folder was deleted very slowly. I unplugged and plugged this flash drive back in, a message appeared that the disk needs to be formatted “Before using the disk...”.

Since there were no Important files on the flash drive, I started formatting without hesitation.

But the process itself lasted a very long time and never ended, I forcibly stopped it. The message “Windows could not complete formatting” may also appear.

But still, I formatted it, the tenth time, and only in FAT 32. After which the USB drive was detected normally and I was even happy. But it was not there. I started copying files onto it, and the recording speed was approximately 100 kb/s. I decided to flash it, which I did.

Determining the VID and PID of the USB controller

First we need determine VID and PID. This is data about the model and manufacturer of the controller, which is located in our drive. Using this data, we will look for a utility for the firmware. There are many different programs that can be used to determine VID and PID. I recommend the utility Flash Drive Information Extractor You can download it from the link.

Connect the USB flash drive to your computer and run the Flash Drive Information Extractor program (extract the program folder from the archive and run the GetFlashInfo.exe file).

Click the button at the top of the program “Get data about the flash drive”.

The program will give us the result. We look at the information that is located opposite VID and PID.

You can copy these numbers, or leave the utility window open, we will now need the received data.

We are looking for a utility for flashing a flash drive

Based on the VID and PID data, we need to find the utility with which we will flash the controller. There is a good website flashboot.ru, which contains a database of flash drives and utilities for their recovery.

In the search results we look for a flash drive similar to ours. The list may include devices from other manufacturers. They just have the same controller, it was identified by VID and PID. You may have noticed that I have a 16 GB flash drive, but in the list I highlighted 32 GB. I think there's nothing wrong with that (just where the name of the utility is not indicated on 16 GB). You try to choose a more similar device from the list.

We are interested in the field UTILS(utility), copy its name in full.

Unfortunately, the utility that I need was not found on this site. Perhaps you will have better luck and you will see something in the search results. Download the utility to your computer.

But I didn’t stop there and started Googling. I just asked “SK6221 MPTool 2013-04-25” and found this utility on some other site. If you have the same flash drive, then this utility is . True, the name of the archive is different, but this did not stop me from successfully curing my flash drive.

USB drive recovery process

Disconnect the flash drive. Extract the folder with the utility from the archive and run .exe file. In my case it is the MPTool.exe file. Also look text file readme.txt. Perhaps there are instructions there, or a link to a site with instructions. If the instructions are in English, then translate it using the same translate.google.ru.

I'll tell you how I did it (you just may have a different utility and everything may be different there, but it shouldn’t be very different).

The utility is running. We connect the flash drive. I have information about the flash drive in two lines in the program. Press the button Start. In my case, the yellow strip signaled the firmware process. We wait.

When the process ended, I saw green color, everything seems to be fine.

A Windows message should immediately appear asking you to format the disk. But most likely nothing will work out the first time. Unplug the flash drive and plug it back in. The driver should be installed and the removable drive should appear in Explorer. You can format it.

I checked the recording speed, everything is as it should be for USB 3.0, everything is fine!

You need to be prepared for the fact that the actions may differ from those I described. And not everything can work out the first time. The main thing is not to give up and everything will work out!

Do you have an inoperative USB flash drive or other storage device and are you wondering what program to choose for recovery?

We reviewed the most popular utilities. Which of the above programs is suitable for you and will restore a flash drive with a 100% guarantee?

A one-of-a-kind program will help you extract all the data. Hetman Partition Recovery. It is loved by both beginners and professionals for its convenience, speed and advanced information recovery algorithm. Your files will be found and copied even when the media’s FS is no longer accessible or is damaged.

JetFlash Recovery Tool - then proprietary utility, which has the simplest possible interface and supports work with Transcend, JetFlash and A-DATA drives. Controlled by just two buttons, you will definitely like it. Do not forget that cleared data cannot be restored, so pre-saving information from a flash drive will not be superfluous.

If you have a need to constantly have a universal program with you, which is convenient to use both on home computer, and beyond, we recommend D-Soft Flash Doctor, its platform does not require pre-installation, it launches instantly on any PC. Software Suitable for repair, unlocking,
restoring the volume of the flash drive and its performance.

If you need to recover SD cards, we recommend downloading F-Recovery SD, which has an effective set of simple options for working with damaged flash drives from digital cameras and other portable devices. From the point of view of a professional approach to Flash drives, it will be interesting to use the Flash Memory Toolkit; the application contains a whole range of additional functionality that can test flash drives; in addition, the program works with any version of the Microsoft OS.

Recognize maximum quantity various types Flash Drive flash drives, among the above utilities, and the format and recovery utility can also quickly restore the performance of drives USB Disk Storage Format Tool, which has a very clear and user-friendly interface. The USB Disk Storage flash drive repair program will be able to quickly recover damaged data. hard sections disk even if problems with the flash drive firmware are detected.

If no flash drive recovery program has helped, we recommend checking the status of the memory controller using the ChipGenius utility. The program works with USB, micro SD, SD, SDHC and USB-MP players from Kingston manufacturers, Silicon Power, Transcend, Adata, PQI. Further actions to correct errors and restore lost data are only appropriate if
The flash drive is detected in Chip Genius.

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