1 how to open the windows help system. Help from Windows users and experts - Help resources. Using Internet resources

Lesson 2. Working with the help system.

Turn on the computer again and the initial screen will appear on the monitor.

First, let's finish the description of working with fingers. In the help system Windows there is a description of such work. We'll show you how to call it on your computer. Unfortunately, it is not called up from the start screen, so let's go to the desktop by clicking on the rectangle with the name Desk. Going to the desktop, press the keyF1 .


A help window will appear on your desktop, as shown in the figure above. The window occupies part of the screen and inside it there are three rectangles with modes: Getting Started, Internet and Networking And Security and privacy.

You can access the help system in other ways. Let's right-click on home screen and a button with the name will appear at the bottom right All applications . Then slide the screen to the right so that invisible modes appear and select the modeHelp and support.


Click on the inscription Getting started(or touch with your finger).


A page for this mode will appear with a list of sections.


In sections Getting to know WindowsAnd Touch input: Scroll, tap and other actions there is a description of working with the system. Click on the inscription Touch input: scrolling, tapping and more.


We will be taken to the page of this section.


As can be seen from the figure, not all information is displayed in the window. This is indicated by the presence of a scroll line to the right of the window. This line is shown in the figure below.

Next we will describe how to work with a mouse and keyboard. In order to see what is below, you need to click on the button with a check mark, which is located at the bottom of the scroll (). In this case, the text below the window will appear on the screen and the slider () in the scroll bar will move lower.


If you click on the bottom button () several times, the text will rise higher and so on. In order for the text to go down, that is, text appears on the screen that is not visible and is located at the top of the window, click on the top button in the scroll line (). This way you can view the text.

There is another way to scroll the text in the window. To do this, move the mouse cursor to the slider (), press the left mouse button and, without releasing it, move it to another place on the scroll line.

If the text does not fit on the left or right, then the same scroll line will appear at the bottom of the window, as shown in the figure below. You can also move the text using the slider or the checkbox buttons on the left and right.

You can also move text using the arrow keys on your keyboard.

There are three buttons at the top right of the window.

If you click on the button with a cross (), the window will disappear and work with the help system will be stopped. If you click on the button with a rectangle (), the window will open to full screen and the three buttons will take the following form.

As you can see, the middle button has changed. Now if you click on it, the window will shrink and take on its previous appearance.

On the right side of the window there is a button (), which allows you to change the parameters of the help system. If you click on it, a window with parameters will appear.


At the top left of the window there are two buttons (). If you click on the left button (), you will go to the previously viewed page. If you go to it, the right arrow will become a different color () and if you click on it, you will go to the page from which the transition occurred.

If the text is hard to see, you can click on the inscription – 100%, which is located at the bottom right of the window.

If you click on this button, a panel with modes will appear where you can select different sizes text.

This way you can view different help pages.

At the top of the window there is a field in which there is an inscription - Search.

Let's enter there what we need to find, for example, hotkeys and press the keyEnter.


Below will appear the names of the sections that contain these words. For example, in the section Keyboard shortcuts There are keyboard shortcuts that can be used in the system. Hotkeys are keys that can be used to access a variety of modes. These modes will mainly be described below, but they can be called not only by the methods described below, but also by keyboard shortcuts.

At the end of working with the help system, click on the button with a cross () and the window will disappear from the screen and the program will finish its work. Then turn off the computer, as described in the previous lesson.

The tenth version of the Windows operating system, like any other, has reference materials at its disposal, familiarization with which to obtain information on using the OS and its main functions, although not mandatory, is advisable to study. The help system itself is somewhat different from what was provided for calling it before, that is standard method in the form of pressing the F1 key does not give any result (or rather, a web version of searching for an answer to the last request appears in the browser, which does not always relate to the system). However, you can get help in other simple ways. Today there are at least four of them.

How to Get Help in Windows 10: Search Engine

As is already clear, the standard technique present in previous versions of the system does not work in the tenth modification. Actually, the help section itself has become more interactive and does not contain help files on the hard drive (once upon a time so-called Help files were used).

It is the lack of a help system as such for most users that causes quite serious difficulties in the question of how to get help in Windows 10.

But there are several methods. In the simplest case, you need to access the search by calling up its menu by clicking on the magnifying glass icon located at the bottom left of the panel quick access, or by calling the section by right-clicking on the “Start” button. In the search field, you just need to enter the question of interest, and the system itself will find the most suitable match for the request. But this is too general an option, since in most cases it is not information in the form of some kind of manual that is shown, but an appeal to the corresponding settings of the system itself.

Using the preview section

In the case when you need help in Windows 10, so to speak, in a more complete version, where, for example, innovations or questions about using certain functions or parameters would be described, you should use a different technique.

The help system can be accessed through standard menu“Start”, in which the so-called trusted Windows Store application called “Get Started” is selected. You can also find it through the above search line.

Here you will see the main sections relating to the capabilities of the system or the latest news related to it. But if among the displayed tabs nothing suitable for the user’s question was found, you can again use the search, but in the application itself. To do this, on the left side of the panel there is the same button with a magnifying glass icon, which you need to click and enter a query, after which the most suitable results will be displayed in the program window. Here, by the way, the convenience of work is that you can review articles and watch videos. But, alas, in terms of processing search queries this system also turns out to be far from the best, and in most cases when creating a request like “How to do such and such?” you will not receive an answer to your question.

How do I get help and support on Windows 10 from a service?

In such a situation, you will have to contact Microsoft resources directly. How to get help in Windows 10 in this way? It couldn't be simpler.

First, you need to have a permanent Internet connection. Next, in the “Start” menu, use the service request section technical support Windows Feedback (or find it through a search), create a request (formulate a question), and then click on the continue button. After this, you will need to select the approximate area of ​​the question (operating system, software products Microsoft Corporation, etc.) and the most appropriate method of obtaining a response. After completing all these steps, all that remains is to wait for communication with the operator. In this case, by indicating the specifics of the existing problem, you can obtain objective and most complete information on how to solve or eliminate it.

Using Quick Queries

Finally, the question of how to get help in Windows 10 can be resolved at the level of the computer community. In other words, the request will not be sent to Microsoft services, but to other users of the system, at the moment located on the network.

To access the Start menu, select the quick help section or find it again through the search engine, after which, in fact, this is the inconvenience of this method, you will have to enter the 6-digit security code provided by the corporation to continue. After entering it, you can create a request. Not very convenient, but sometimes quite effective. True, the proposed solutions may differ quite significantly from generally accepted methods for eliminating a particular problem.

Instead of an afterword

As is already clear, the help system of the new OS has literally become more interactive and has simply migrated to the Internet. This is why the standard method does not work. By the way, the outdated application Winhelp32.exe, which could somehow be used in the eighth version, also does not function. Therefore, as they say, we have what we have. By and large, you can even just go to the Microsoft website, where there are also some materials related to Windows 10.

Modern software is highly complex, and therefore operating system, and most of its applications include help systems. Information Windows system is not only a set of help files, but also powerful tool to receive advice and support on any problems that may arise while working with the system.

Ways to obtain help

Main menu

The main Windows directory is called from the Main Menu with the command Start Help and support.

F1 key

Key on Windows reserved for calling reference information on topic active window. If the program window is open, then when you press the key The main help window appears with the contents of the sections, in which the section corresponding to this program is highlighted (highlighted).

If a dialog box is open, pressing the key will bring up help on the topic of the request or the current field of the dialog box.

Help in dialog boxes

When working with dialog box controls, you often need quick, short help. This opportunity is provided by a special hint button. , located in the title bar next to the close button. After clicking on the tooltip button, you need to move the mouse pointer over the control of interest and click the left button. A tooltip will appear that describes the purpose of this element.

Context hint

Explanations about the elements of dialog boxes can also be obtained in another way. You need to click on the element right mouse key. In this case, either a tooltip will immediately appear, or context menu with the only item “What is this?” Left-clicking on these words will bring up context-sensitive help. Sometimes it is enough to point at an element with the mouse for a tooltip to appear.

Help in applications

In the menu bar of almost all Windows programs there is an item Reference(sometimes represented simply by a question mark). Using this item, you can open the main help window, as well as get help information about the program.

Topic 4 Word processor Microsoft Word.

Basic principles of working with text documents in Microsoft Word. Create, download, and save text documents. MS Word processor window (menus, toolbars, document window, screen settings, etc.). The concept of templates and design styles. Formatting text document. Working with tables. Working with drawings. Additional features MS Word. Printing documents.

Microsoft Word– it is multifunctional word processor, the basis of any office.

Using the example Word programs It’s convenient to study the interface of all other programs in the Microsoft Office family: by studying Word, you thereby select the key to all your office programs, just as by studying WordPad, you were preparing to work with Word itself.

WITH using Word You can not only type the text, but also design it to your liking, including in the text:

– tables,

– graphics,

– pictures,

- photos.

Word will help you compose a simple letter, a voluminous document, or a bright greeting card.

According to their own Word functions close to publishing layout programs. This means that in this editor you can completely prepare for printing (layout) a newspaper, a book, or create a WWW Internet page.

When working at a computer, every user sometimes needs reference information. Fortunately, if you need help with a particular program, it is usually very easy to find. Most programs have a built-in help function, which is a great place to start, but it's not easy to find everything you need.

Help for everyone software has its own characteristics. Some programs include interactive manuals, with easy navigation, menus, etc. Others simply contain a link to the developer's support website. But no matter what they are, they are developed with a single purpose: to help you learn the capabilities of the program, and solve problems yourself.

How to access built-in help

Accessing built-in help couldn't be easier. For example, Adobe Photoshop Elements has a Help menu with a variety of options, some of which are simply links to a page Adobe support, and they will open in your browser, while other options will open within the program itself.

And some programs have a help button, which is usually located in the upper right corner of the window. For example, Microsoft Office 2013 has a small icon with a question mark that opens a help file.

Help Features

Help files can be organized in a variety of forms, including a table of contents, FAQ, or data lookup.

The word 2013 help window looks roughly the same as the search engine with a search bar. Just type keywords in the search bar and you will get topics related to keywords that you entered.

The Mozilla support page has a wide range of categories. Clicking on any of these hyperlinks will lead to a list of narrow subtopics and specific help articles. There's also a search bar in the top right corner.

Built-in help can be very useful, but not always. If you can't find what you're looking for or don't understand what you found, you can always ask someone who knows for help, do a Google search, or contact support. It may take a little more time and effort, but by solving your problem, you will gain valuable skill and experience and thereby be able to help other users with a similar problem.

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