MTS personal account home Internet and TV - quick access to the account. Checking Internet balance from MTS

The Mobile TeleSystems company is a popular operator in Russia. In addition to mobile communications, it offers its customers services such as home Internet and cable TV, so users often simply forget how to check their accounts on its applications. In this article we have collected all the services from the company and the features of controlling the account status on them.

A personal account is a very convenient option that allows you to manage all your accounts and services from your mobile operator. It is simply irreplaceable when you need to find out the balance of money on a gadget or modem of Mobile TeleSystems.

One of the main features of this method is that when you log into your account via the mobile Internet, the service automatically recognizes your SIM card, so you do not need to enter a confirmation password.

To log into your Personal Account, you need to follow the special link https://login.mts.ru. In the window that opens, you will be shown comprehensive information about the account status and all connected options.

Now you know how to check your MTS balance through your personal account online.

Combination for checking balance on MTS in Russia

One of the oldest ways to control the balance of money is to send a special command. To do this you must dial a simple number combination *100# and press the call button. Within a few seconds, the device screen will display information about the account and the expiration date of the card.

Attention! If your gadget does not support the Russian language, the information upon request will come in English.

If you want to control the balance of package minutes, mobile Internet or SMS notifications, you need to know which command to use to find out the balance on your phone. To do this, type on your device *100*1# and press the call key. After this, the information you need will appear on the screen.

If you need to check the status of GPRS packets, dial the combination *111*217# and press the call key. The information will appear within five to seven seconds.

But there are situations when a company’s client asks a question: why can’t I check the balance on MTS and what to do in this case? Mobile TeleSystems took this moment into account, so they developed a special service number - 111 . When calling here, the subscriber will hear an auto-informer. To obtain information on the desired item, a person must carefully listen to the list of services offered and press the number indicating his problem. In this case, the remainder will be announced by an answering machine.

This method will be very effective if for some reason you are unable to send the ussd command.

It would not be superfluous to recall that service number 111 You can not only make calls, but also send messages. To control your account in this way, dial 11 in the notification text and send it to the service number. Outgoing calls and messages to 111 free for all company subscribers.

Checking your home internet balance

To check the balance on the MTS modem on your personal account, you can use several methods:

  1. Activate MTS Connect. Once logged in, open a new window in full screen to make it easier to perform actions. Next, click on the account management option. A new window will open in front of you, in which you should click on check balance. The necessary information will appear in a few seconds.
  2. In MTS Connect, find the call button and click on it. The keyboard should then appear. Dial 11111 on it and click on the call button. In a few seconds, the answering machine will tell you the account balance. In this case, it is important to check that the speakers are turned on, otherwise you will not hear anything.
  3. You can find out the status of your personal number through your Personal Account. To set a password to activate the system, call the short number 1115 or send a command *111*25# . If you have forgotten your mobile number, please send a request to 0887 or dial on your device *111*0887# . All calls and inquiries are completely free.
  4. Pull the SIM card out of the modem and put it in the smartphone. To remove the card, you need to remove the cover from the modem. Now from the device where the modem card is located, dial a simple combination *100# (call). The information will come in a few moments.
  5. From a cell phone with a modem card, you can call 1111 . Here the answering machine will tell you all the information. You can also find the MTS-info service in the menu, select “Balance” and click on it. The necessary information will come in the form of an SMS notification.

Each cellular network provides its subscribers with a number of tools designed to familiarize themselves with the balance of their personal account. Most often this is a specific USSD command, but there are other ways to find out your balance. As part of this review, we will look at how to check your MTS account and find out the debt on other numbers.

Check your personal account using your phone

In order to find out your MTS account from your mobile phone, we can use the simplest and most reliable tool - USSD command *100#. This team has been working online almost from the very first days of its founding. To check the balance, you need to dial the specified combination and press the call button - after a few minutes, the amount of funds in the subscriber’s account will be displayed on the phone screen.

The balance is displayed on the mobile phone screen in Cyrillic. But if the phone does not support displaying Cyrillic characters, you need to change the spelling of the command - To display the balance in Latin characters, use the USSD command #100#. By the way, along with the balance, the available limit is also shown on the mobile phone screen.

Is your number connected to the “On Full Trust” MTS or “Credit” services? In this case, you will need a command that shows the debt on the personal account on the MTS number - this is the USSD command *100*3#. A similar command also works online, displaying debt in Latin characters - for this, type the command #100*3#. TO

How can I find out how much money is in my MTS account while roaming? You can use all the above mentioned USSD commands for this. Checking your roaming balance is absolutely free, as in the home zone.

Another way to find out the balance or debt on your MTS personal account is to call the help desk at 8-800-250-0890. By introducing ourselves and giving our passport details, we can find out the balance and debt on any number registered in our name. Consultants at MTS service offices will also provide similar information.

Find out your account online

In order to find out your account via the Internet, you should use the convenient service MTS Personal Account, the entrance to which is located on the MTS website. To register in the system, you need to receive a password via SMS - ordering a password is carried out using a special form. The balance of your personal account will be indicated in the most visible place, along with your phone number and the name of the tariff plan.

Another way to find out your balance via the Internet is use a special service application from MTS, which you can download from the app store for your mobile device. The application will not only show your balance, but also allow you to manage services. That is, it replaces the usual Personal Account. This application only works if the phone is connected to the Internet via 2G/3G/4G.

How to find out your MTS account from a tablet

Owners of tablet PCs are less fortunate - not all tablets support sending USSD commands. Here we can go two ways:

  • Install a third-party program for sending USSD commands and dial the standard command *100#;
  • Use your Personal Account or application.

In order to find out the account on the tablet through the MTS Personal Account, you need open your browser and visit the MTS website– in this case, we can count on automatic authorization in the system (don’t forget to change the password so that you can log into your account from other devices). In addition, to view balance information we can use the mentioned service application by downloading it from the appropriate store.

Find out the debt on a 4G and 3G MTS modem

How to find out the debt on an MTS personal account on modems? For this we can use the balance check button, built into the MTS Connect Manager control program. In addition, the balance on modems is checked using the window for sending USSD commands. If there is no such window, connect to the Internet and go to your Personal Account, where your balance and debt will be indicated. In order to find out the bill on MTS 3G and 4G modems without having access to them (for example, from the workplace), we can contact the operator’s help desk, by calling 8-800-250-0890.

To log into your account using your account number, you must enter your personal account number and password. Used for authorization in the Personal Account by those subscribers who have connected Home Internet and/or TV from Mobile TeleSystems. To log in to your mobile use your number And password. When you request a password, you will receive it via SMS; if you forget it, you can order again.

Entrance in your personal account is possible both by personal account number and by number mobile, and, of course, through social networks which is popular today. The last authorization method is only available if you were one of the first to log in, only then can you link one or more social networks to your Personal Account. This way, you can then log into it with one click of the social network button. Don't forget that to confirm synchronization with any of the social networks, you will need to enter a special code that will be sent to you SMS to mobile. In addition, at any time you can unlink the social network, and then logging in through it will become unavailable until you link again.

Login to MTS Personal Account via Personal Account - features

Account number, which is login to log in to your personal account, look at Agreement, concluded with MTS in connection with the connection of Home Internet and (or) Television in the company’s salon or at home when visiting a specialist. Password you can see it there.

Pass registration in LC using personal account You can do the same as you log in, the only difference is that you are logging in for the first time. Obtaining an access code is also possible in SMS after request.

Features of MTS personal account with personal account login

By logging in or registering your personal account number in your personal account for Home Internet or TV, you will be able to use the following features:

  • Examination balance, view expenses, details and applications.
  • View a detailed description of the current tariff fee and its features, active options, discounts and number of bonuses.
  • Receipt is available to mail and listening to messages you leave, if any.
  • Browsing notifications. LC provides the opportunity to gain access to each SMS, MMS, to them reading in this service, and not in the mobile one, although you won’t be able to answer them here, but only from the phone.

Services of the Personal Account MTS personal account

In addition to viewing all the information described above, you can also access and use various services, and also activate and deactivate them yourself. These services are as follows:

  1. Convenient payment. Select and pay for the desired product through the Internet banking service to which you will be directed.
  2. "Beep". Control the melody that sounds instead of regular beeps for subscribers calling you. Choose your favorite musical composition or joke and install it.
  3. Auto payment. Set up automatic payment and connect a bank card to debit money from it for payments. Choose a convenient schedule for automatic balance replenishment, make the settings you need.
  4. Mail access. Here you can get your own mailbox and access to the mail service. If you are not satisfied with mail from mail or Yandex, then take advantage of this offer.
  5. Subscriptions. This is an important and useful benefit. Sometimes it happens that you activated a subscription by mistake and daily debits are made from your balance. And here you can see active subscriptions and deactivate them at your request.
  6. Internet assistant. There are available: blocking a number if you lose your mobile or SIM card, sending SMS for free, setting up call forwarding and other services.
  7. Search available. Parents are given the opportunity to find out about their child’s location when setting up a beacon. It is also possible to monitor the company’s vehicle.
  8. Bonus program. View the current MTS Bonus and get full access to this program. For example, you can top up your mobile balance with bonuses or be rewarded in some other way.
  9. Backup memory. Save various information from your mobile: call history, contact details, all SMS and MMS, music, videos and other files. Such storage will help you a lot; if you suddenly lose your mobile phone, you can easily restore all the data and files that were on it.
  10. Suggestion board. Here you can write your suggestions or any wishes regarding the personal account or other aspects of service.

What to do if you have forgotten your personal account or password from your MTS Personal Account

Don't worry, because you can restore access to your account in the following ways:

  • Call the customer technical support service at 8-800-250-08-90. As with other numbers starting with 8-800, the call will be free provided that you are calling from the Russian Federation. But it is unlikely that you will call technical support from international roaming regarding TV and Home Internet issues.
  • Visit your nearest communication salon company, having passport, and contact a specialist for help with a request to obtain a new password from your personal account.

As you now know, logging into your personal account using your personal account is not at all difficult. You just need to know the account number and access code or password, which you have or, if you have forgotten/lost, you can easily receive via SMS, when you contact the hotline number or at the nearest MTS elephant.

MTS is one of the largest cellular operators, providing services in absolutely all constituent entities of the Russian Federation. Its customer base numbers more than 70 million people, each of whom has their own personal account in the MTS payment system. Today we will take a closer look at how to find out the debt on MTS. Moreover, we will touch upon not only the debt on a personal personal account, but also on the phone number of another MTS subscriber.

A personal account is assigned to all clients who have entered into an agreement for the provision of services with MTS. It is a subscriber identifier that allows you to take into account the volume of communication services provided, as well as monitor the receipt and expenditure of funds contributed to pay for these services.

When a debt arises on a personal account, MTS sends an SMS message to the client about the need to repay it. However, it is often ignored because the combination of numbers does not correspond to the phone number.

It is worth noting that even if an MTS subscriber changes the phone number on which the debt arose, information about it will be available on the personal account. Therefore, messages of this nature should not be ignored. You need to find out the MTS debt on your personal account as quickly as possible and pay it off.

How to find out the amount of debt

There are several ways to find out the status of your MTS personal account. Subscribers can do this at any time of the day, either independently or with the help of specialists from their cellular provider.

So, MTS has provided the following services:

  • USSD request;
  • call center;
  • Internet services.

Let's take a closer look at each proposed option.

Using USSD request

Perhaps this is the easiest and fastest method, probably familiar to all MTS subscribers. It consists of sending a special short command *100# Call key. In response, you will almost immediately receive a message containing information about the balance of the phone number from which the request was sent. Also, the requested information may simply appear on the gadget’s screen.

Note that using the above command it will not be possible to check the debt on MTS from mobile devices that support only Latin characters. You will need to enter a slightly modified combination in the form #100# Call key.

If the On full trust option is activated on the phone number, the command will look like *100*3# Call. For the Latin alphabet, as in the previous case, the * symbol must be replaced with #.

There is no charge for sending USSD requests either on your home network or in roaming.

Using a call center

In order to clarify the MTS debt on your personal account, you can call the customer support service at 8 800 250 08 90 (from mobile devices you just need to dial 0890).

Please note that in order to obtain the necessary information you may need to provide your passport details.

This method is very convenient when you need to clarify the details of the debt. However, it will take some time to contact the operator. Sometimes you have to wait more than 5 minutes for a response.

How to find out via the Internet

Using the Internet, you can check the debt on MTS in two ways.

Firstly, the service is available on the official website in the subscriber’s personal account. To access it, you must go through the registration procedure and then log in to the system. For authorization, a special link is used, which is sent to the subscriber’s email address.

Balance information in your personal account is displayed along with your phone number.

The second way to find out the debt on MTS via the Internet requires installing the provider’s application. You can download it completely free of charge, and the installation procedure itself will take very little time. The only condition is that the device must support 2G, 3G or 4G Internet communication formats. By the way, this application is called My MTS.


In addition to the above methods, the following method will allow you to find out the debt on MTS: personally contacting any office of the company. The operator will provide all the information you need after presenting an identification document.

This option is most optimal when the subscriber has any additional questions regarding the debt or does not agree with it. In the latter case, it is appropriate to write a claim for consideration by competent employees.

It is worth noting that a personal appeal, as a rule, takes a lot of time, so it is better to find out the MTS debt on a personal account via the Internet or the customer support service.

How to check the debt of another number

All the algorithms described above allow you to check the balance of your personal account. However, situations often arise when it is necessary to find out the debt on the MTS of another number. Oddly enough, the operator’s offers here are limited to only two services: Friend’s Balance and Child under control.

Service Friend's Balance

Until 2015, you could use the Balance of another subscriber option. It easily made it possible to find out the MTS debt of another number by adding it to the list of favorites. But, unfortunately, the service is not provided at this time.


Today there is a similar product called Friend Balance, but it is only available on the Mayak tariff plan. It is enough to enter the code *140*phone# Call, and the client will receive all the necessary information.

However, not everyone can use this option, since you can check the debt on the MTS of another number only with the permission of its owner. To do this, send the command *111*442# Call from the phone number of the subscriber whose balance is to be checked. All further actions are carried out in accordance with the prompts received.

Service Child under supervision

The main purpose of this MTS option is for parents to monitor their children remotely. The service makes it possible to find out at any time via the Internet where the child is, what applications he uses, what his phone balance is, and whether there is any debt on his personal account.

The fee for using the service is 100 rubles per month. To connect it, you need to register on the MTS Internet Search website.

Conclusion

To summarize, I would like to recommend that subscribers periodically check their debt on MTS. As a rule, timely control of the account status allows you to eliminate the appearance of a negative balance and not be left without cellular communications at the right time. And the MTS company, taking care of its clients, offers various options for implementing such control. Which one to choose depends only on the subscriber himself and his capabilities.

There are many options for replenishing your mobile phone balance. Thanks to the widespread development of a network of terminals, payments by phone number can be quickly and comfortably made in cash. For bank card holders, non-cash payment methods are available both through bank terminals and using various online payment services. However, there are situations when difficulties arise with payments.

In addition to cellular services, the company provides a wide range of services, including Home Internet and television. In this case, the company enters into a contract for the provision of services according to the chosen tariff. The client is assigned an individual personal account for the selected type of service, which is reflected in the documents transferred to the client when signing the contract. There are often situations when customers have questions about what the balance is for television or Internet services, and how to pay the debt on their MTS personal account.

Top up your account

Currently, any user of MTS services can choose the most comfortable way to replenish their own account, choosing at their discretion the cash or non-cash option of depositing funds.

Cash payment

Depositing cash is not difficult if you know the 12-digit personal account number. Customers are offered a wide range of payment options using their MTS personal account:

  • payment terminals with cash deposit function Eleksnet, MasterPort, QIWI, Shtrikh-M, Telepay, Free Kassa and many others;
  • depositing cash through terminals in MTS communication stores;
  • cash desks of MTS partners – networks Svyaznoy, EastBridge Bank, Euroset, etc.

Payment options for MTS using a personal account number using a bank card are also available:

  • through terminals and self-service devices of card issuing banks;
  • terminals of various payment systems;
  • in MTS stores;
  • using online payment systems;
  • through the official MTS website.

If the user of MTS services has electronic wallets, payment can be made using electronic money:

  1. using the YandexMoney payment service;
  2. paying in rubles or foreign currency savings of electronic funds from the Webmoney wallet.

The choice of replenishment method is practically unlimited and depends only on customer preferences. In some cases, questions arise regarding the amount required to be paid, as well as clarifying the balance. In order to avoid debt or pay off an existing one, several options are also provided.

How to find out balance and debt

All that is required to clarify information about the status of a personal account is a 12-digit number assigned when connecting a particular service to MTS. This number is indicated when filling out the contract and remains along with a reminder about the rules for using MTS services.

Depending on the client’s wishes, you can use one of the most convenient methods:

  1. From the personal account of the MTS user. This service is provided to all clients registered on the company’s official Internet resource. In addition to displaying balance information, customers who own a bank card will be offered the service of instantly depositing funds into their account.
  2. In the company's company stores. To do this, you just need to give your individual personal account number.
  3. By calling the contact center of your mobile operator.

Cashless payment procedure

Even a cellular user can pay an MTS personal bill if the phone number is unknown or forgotten. As when replenishing the balance for home television or Internet services, a cellular user can find out his individual personal account number from the agreement concluded when connecting to the MTS network.

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