e Android. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?
Many users encounter a problem when phone or The Android tablet starts acting up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.
For example, the device has problems with because missed, incoming or outgoing calls are no longer displayed. The reason for this may be:
1st: Software glitch- i.e. the problem is a software glitch
2nd: Hardware failure- i.e. the problem is in the hardware (i.e., replacement or restoration of spare parts for the gadget is required)
However, do not rush to get upset - in 90% of cases there are problems operation of the call registration and recording system smartphone a or Android tablet is to blame software glitch which you can easily fix on your own.
Fixing a software glitch:
Method 1. Quite simple - go to "settings", find there "backup and reset", in which you choose full reset settings with deletion of all data. Be careful, using this method is often effective, but it entails deleting all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if after this the problem is not resolved, see Method 2.
Method 2.
Based on solving problems with communication and network reception phone number and tablets based on Android by introducing additional software. Utilities that control all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions an application contains, the more effective it is, as a rule. The best tool for monitoring system functions, correcting and correcting all possible settings and synchronization errors is a small, easy-to-use, free utility for Android devices You can download the application from Google Play and see its additional options in the description. After installing the application, all that remains is to launch it. Further, in principle, nothing more is required from you. The application will take full control of the device's functions. (By the way, among other things, the gadget will begin to charge 20% faster, and its performance will also increase significantly, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system runs at 50% faster.)
Method 3.
Changing the device software, or as it is also called "re firmware ". This method, as a rule, requires certain skills and can be solved by contacting the Service Center. To carry out this task yourself, you need to contact the website of the manufacturer of your device, download the utilities necessary for flashing the firmware and the firmware itself, and then reinstall it on your gadget.
If none of the methods brings results, unfortunately, you will have to contact the Service Center for repairing your tablet a or smartphone a.
There is no call history on an Android phone or tablet. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?
If Android does not save call history, then you should look for the cause of the error in the system. In some cases, only a complete reset of the device can solve the problem, but you can get by with less radical methods.
This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
System failure
If your call log suddenly stops updating with new calls, try rebooting your phone. There may be an error in Android operation that will be resolved after restarting the system.
- Press the power button until the menu appears.
- Select Reboot.
- Wait until the system restarts and make a new call.
If the cause of the crash was a small error in the system, then restarting will fix it and return Android to normal.
Incorrect date
Another reason why calls are not saved in the log could be the wrong date on the phone. The time does not matter, since time zones may be different, but the date must be accurate. Otherwise, Android will receive calls from the past or future and will not understand how to record them on the current date. To change the date:
- Open settings.
- Go to the "Date and Time" section.
- Enable automatic detection of time and date over the network or set the data manually.
Increase After changing the date, call any number and check whether the call information is saved in the call log.
Resetting and flashing
If everything is in order with the date, then the cause of the error should be sought deeper - in the operation of the system itself. There are two ways to resolve a serious system failure:
- Reset settings to factory state.
- Reflashing the phone.
After the reset, you will receive the device “like new”: without profiles, contacts, content, applications installed on the internal memory. To avoid losing important data, make a backup copy before resetting. To roll back to the original state:
- Open settings.
- Go to the "Backup and Reset" section.
- Select "Reset settings" mode and click "Reset".
If resetting the settings does not help, perform a data reset with a full reset to factory settings. After completing this operation, you will receive a clean Android.
Increase If the reset does not lead to a positive result, perform a flashing. You can install the official firmware from the device manufacturer or install an Android build that matches your phone model.
In this article you will find the answer to the question of what to do if your Android does not save call history and what led to this failure.
This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.
When the call log suddenly stops being updated with new entries, you should try rebooting the phone. There is a possibility that an error has occurred in the Android system, which will only be resolved after restarting the system.
- Press and hold the power button until the menu appears.
- Select “reboot”.
- We wait for the system to restart and make a new call.
If the cause of the failure was a small error in the system, then by restarting it will be eliminated, and Android will return to normal.
Incorrect date
If calls are not saved in the log, then another reason for this may be the wrong date on the smartphone. The time is not important as there may be different time zones, but it is important that the date is accurate. Otherwise, Android will receive calls from the future or past, and will not understand how exactly they should be recorded for the current date.
Instructions for changing the date:
- Open the settings.
- Go to the “Date and Time” menu.
- We enable automatic detection of date and time over the network or set the data manually.
After changing the date, you should call any number to check whether the call information is saved in the call log.
Reset
Another method is to reset the settings to factory settings. Then you need to check the date and time. A hard reset means deleting all data from the phone and other devices in order to return the system and software to its original form. After resetting the data, the phone will return to the state in which it was purchased.
All important files must be saved before resetting the settings, since deleted data cannot be restored. Downloaded applications, mail, SMS messages will be deleted from the phone memory. The data reset will not affect videos, music and photos.
The first way to reset data is to use the smartphone menu:
- Go to the smartphone menu.
- Then we find the “Settings” section.
- Then the “User and Archiving” or “General Settings” menu.
- Now “Backup and reset”. This may also be called "Privacy" or "Reset".
- Find and select “Device reset” or “Data reset”.
- Click “Delete all”.
- After this, your device will reboot and the data will be deleted.
If the reset to factory settings failed for some reason, then there is a second instruction:
- Press the power button and turn off Android.
- We hold down three buttons at once. These are the “Power” button, “Top volume button”, “Home” (the button located in the center).
- If your smartphone does not have such a button as “Home”, then you should press and hold the “Upper volume button” plus “Power”.
- The download icon should soon appear on the gadget screen. Then you can release the buttons.
- Now a menu will open where you should select the “Wipe data/factory reset” sub-item using the volume buttons on your phone. Then you need to confirm with the “Home” button. If this button is missing in the gadget, you need to hold down the button that is responsible for turning on the device.
- Then the item “Yes delete all user data” will be displayed, click on it. Following these step-by-step actions, deletion will occur, after which we indicate “Reboot system now”.
Flashing
If resetting the settings does not lead to a positive result, you should perform a flashing. You can use the official firmware from the gadget manufacturer or install an Android build that is suitable for your smartphone model.
Using the official firmware or the system update process will be a safer process as it is supported by the developers. Users install different custom Android builds at their own risk.
Other Possible Causes
To check changes in settings in calls, you need to go to the log. There, open “Settings”, then the “Features” tab and click “Show hiding calls”. This process may not work on all devices. Go to the filter and select “All calls”.
